Executive Manager Corporate Services

SUMMARY:
Executive Manager Corporate Services

POSITION INFO:

Purpose:
To design strategic business plans and implement an integrated and holistic Human Resources, Marketing & Communications, ICT and Facilities Management support within business units.

Duties and Responsibilities Include (but are not limited to):

Corporate Services Strategy, Policies and Business Processes
Develop and oversee the implementation of HR, Communications & marketing, ICT and Facilities Management strategies, policies and business processes for ASA by:

• Commissioning research on latest trends;
• Ensuring that all HR, Communications & Marketing, ICT and Facilities Management strategies, policies and business processes contribute to the company''s strategic goals;
• Developing and guiding business units on the interpretation and effective implementation of HR strategies and policies;
• Determining and developing strategic intervention mechanisms to mitigate problems/challenges, related to efficient, effective implementation of uniform procedures and policies;
• Regularly reviewing HR, Communications and Marketing, ICT and Facilities Management policies and procedures in accordance with relevant legislation.

Facilities Management
Manage the company facilities in relation to security, maintenance and services of work facilities by:

• Investigating availability and sustainability of options for alternative premises;
• Calculating and comparing costs for required goods and services to achieve value;
• Planning workspace for future development in line with strategic business objectives;
• Ensuring provision of essential central facilities such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling;
• Ensuring that buildings used meet health and safety requirements and facilities comply with legislation;
• Planning best allocation and utilization of space and resources for new buildings or re-organisation of current premises;
• Developing a business continuity plan for the company

Services Management
Manage and coordinate all ICT related activities and resources by:

• Identifying and acquiring the organisation’s ICT needs;
• Ensuring effective Web ad Database administration;
• Managing the implementation and maintenance of ICT network infrastructure;
• Coordinating and managing all Information services related projects in support of the organisation’s strategic objectives;
• Overseeing the provision of effective ICT client support services;
• Developing, managing and implementing an ICT Disaster Recovery Plan;
• Ensuring the implementation and maintenance of an effective ICT security policy;
• Overseeing the implementation and maintenance of an ICT security control process;
• Improving knowledge management and data protection; and
• Ensuring compliance with National Archives standards.

Recruitment and Selection
Manage and implement recruitment and selection processes by:

• Undertaking workforce planning to align business needs and priorities of the company with that of the workforce in order to achieve organisational objectives;
• Identifying and fostering management potential to enable succession planning;
• Developing and evaluating the criteria for successful selection of candidates;
• Determining fairness in personnel decisions;
• Demonstrating the value of selection; and
• Integrating selection with other business processes and systems.

Organisational Development
Develop Organisational Development intervention to develop sound mployee wellness and relations and create a culture of good performance by:

• Designing, implementing and reviewing organizational structures in line with the organizational life cycle and in collaboration with business units;
• Conducting market research as well as annual surveys into current and new remuneration practices;
• Providing expert advice and support to the Human Resources and Remuneration Committee;
• Commissioning organizational perception surveys and review results for interventions after discussion with the Executive Team;
• Identifying opportunities for performance improvement through reviews in order to understand barriers and possible solutions;
• Evaluating exit interview feedback and submit report to Exco with recommendations to develop a retention strategy;
• Benchmarking HR service delivery against global best practices;
• Identifying and addressing gaps and opportunities for improvement; and
• Ensuring compliance with the performance management policy.

Performance Management
Oversee Performance Management  by:

• Ensuring all employees have signed performance agreements;
• Ensuring that management conduct employee appraisals;
• Overseeing the performance management process  and
• Ensuring that employee training and development needs are identified.

Annual Skills Development Plan
Manage and oversee the development and review of annual skills development plans by:

• Managing the development, coordination and implementation of skills audit processes;
• Managing the implementation of the Workplace Skills Plan;
• Managing the collection analysis and consolidation of data for compilation of a monthly, quarterly and annual training report;
• Aligning education, training and development with skills requirements;
• Developing and maintaining a secure and comprehensive skills development database system.
• Ensure quality assurance of all Human Resources Development interventions
• Labour Relations

Qualifications and Experience:

• B Degree in HRM/HRD, Industrial Relations or Public Administration
• Registration with relevant Professional Body
• 8 years’ experience managing Corporate Services

Skills and competencies:

• Understanding of the public sector environment and transformation challenges
• Knowledge of BCEA, SDA, EEA, LRA, PFMA and Public Sector Regulations
• Knowledge of Government Budget Systems and Procedures
• HRM Strategies and Implementation thereof
• Leadership and Strategic Management
• Change Management
• Interpersonal Skills Presentation and Facilitations Skills
• Report Writing
• Conflict management
• Sound Analytical and Problem-solving skills
• Policy formulation

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