Specialist QA Engineer with Salesforce

SUMMARY:

POSITION INFO:


JOB DESCRIPTION:


Job Title: Specialist QA Engineer with SALESFORCE
Employment Type: 9 Month Contract (Renewable), Hybrid
Work Location: Johannesburg, CBD



DUTIES AND RESPONSIBILITIES:


1. QA Engineering:

• Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as an QA automation specialist engineer.
• Actively participate in daily Scrum and project planning meetings.
• Participate and analyze test automation requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads) – using design specifications and technical documentation (e.g. Business Briefs, User Stories, Architecture & Integration documentation).
• Prepare QA & Automation testing documentation (planning, design, execution, and sustainability).
• Develop automation test plans.
• Develop and execute automated test scripts using various technologies (automated scripts, test harnesses, SQL scripts etc.).
• Perform various types of automation testing (regression, integration, black box, scalability).
• Evaluate automated test cases and analyse & report results.
• Facilitate test plan / case reviews within squads.
• Work with product engineers to evaluate software / solution quality & provide recommendations for improvement / enhancement.
• Contribute to the design and selection of testing frameworks for business applications.
• Deliver all automation & technical testing deliverables on time (always).
• Provide the required project / scrum related information / feedback on deliverables (e.g. progress, tracking, quality etc.).
• Conduct performance monitoring on applications / components of applications for which you’ve designed and executed test scripts / plans.
• Produce quality and testing outcome metrics and reports.

• Follow engineering best practices and continuously improve on engineering knowledge to successfully shift our QA capability forward.
• Leverage coding language understanding & expertise to deploy testing requirements for specific products / services.
• Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed.
• Shift from testing features to supporting & being accountable for full product delivery.

• Ensure compliance with technical risk and governance requirements.
• Ensure work is compliant with automation testing frameworks and standards.
• Proactively identify and communicate risks ahead of need.
• Participate in Business Continuity, Disaster Recovery, Incident Management processes as required and implement mitigating actions.

• Participate in peer reviews & continuously develop automation testing awareness & capability across squads.
• Interact and attend meetings and workshops to ensure that the major change and small enhancement initiatives impacts are pro­actively identified so that implementation can be coordinated.
• Ensure that promises to business are met and delivered and highlight constraints for implementation time periods.
• Identify impact of process changes on Job Descriptions of staff that executes work within the process.
• Test policy and procedural manuals, job aids, quick references, and training material to ensure the logics and to ensure that the manuals support the changes.

• 5 years in Salesforce.
• 3­5 Contact Center experience.
• 5 years IT industry/Financial services.

• Will be agreed based on qualifications, applicable banking experience and previous earnings.

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