Analyst_Community Liaison

SUMMARY:
Community Liaison (assignee) required to assist our mining client in Richards Bay with co-ordinating and delivering work across a range of activities associated with the Project Communities and Social Performance area.

POSITION INFO:
Implements Communities’ engagements and consultations

• Conduct consultations and engagements activities within communities through regular interaction at multiple levels including through formal leadership structures, community forums and individual members of the communities.
• Support leaders in understanding and monitoring communities’ activity, issues and trends and tracking emerging risks.
• Ensure recording of all interactions and commitments.
• Support the effective identification, assessment and close-out of community complaints within the host communities and monitor implementation of actions resulting from the complaints.
• Support the reporting and recording of all Communities incidents and complaints and maintain an active log of “live issues”.
• Outline clear negotiation, engagement, information sharing, feedback, consultation and risk assessment approaches to relevant stakeholders.
• Engage and educate relevant internal stakeholders to ensure alignment and understanding in how and when to engage communities.
• Identify and respond to local community stakeholder issues
• Implement various communication mechanisms to ensure that messages are timeously, clearly and accurately conveyed
• Capture and maintain data, as well as keep record of meetings with stakeholders
• Address cultural, historical and heritage issues of communities and provide advice and feedback to relevant parties.
• Ensure that all activities are aligned with both the Client’s and the Group’s policies, Standards and approaches, including ensuring full compliance with all approval and escalation processes.

• Coordinates the flow of information between community members and the Client through a planned, structured and proactive approach
• Attends to complaints, grievances, land utilization, compensations and investigations and informs relevant parties
• Supports the Client’s programmes and other areas of the business (e.g. HR skills communities’ skills development – testing and pre-work preparation)
• Support all consultations and engagements specific to successful implementation of the Client’s Communities and Social Performance requirements including:
• Working collaboratively with other functions to implement heritage management, graves relocation, livelihoods and physical and economic relocation and resettlement plans
• Proactively creating awareness on timing of ZS Project requirements for land access and construction /operational activities

• College/University Education: Diploma or Degree in Consultation & Stakeholder Engagement / Community Development / Public Participation Facilitation National Diploma or Degree in Social Sciences / Community
• Licenses/Certifications: EB 08

• Office administration, I &ST systems application and presentation competency