Assistance Restaurant manager

SUMMARY:
We are looking for a detail-oriented Assistance Restaurant Manager to assist the Restaurant Manager in daily operations. Responsibilities include overseeing staff, managing inventory, ensuring quality of service, and maintaining hygiene standards. The ideal candidate will have previous experience in the Hospitality sector, specifically in Food and Beverage. Strong leadership, organizational, and communication skills are essential for this role.

POSITION INFO:
Key Responsibilities:
Operational Support

• Assist in managing the day-to-day restaurant operations, ensuring smooth service during all shifts.

• Coordinate with the kitchen and bar teams to maintain efficient food and beverage delivery.

• Ensure all areas of the restaurant are clean, organized, and compliant with health and safety regulations.

• Supervise the opening and closing procedures of the restaurant.

• Welcome and engage with guests to ensure exceptional service and satisfaction.

• Handle guest complaints and feedback professionally and promptly, escalating as needed.

• Monitor service quality and ensure adherence to hotel brand standards.

• Support with scheduling, training, and supervising front-of-house staff.

• Provide hands-on guidance and leadership during peak service hours.

• Assist with onboarding and training of new staff members to ensure consistency in service.

• Promote teamwork and a positive working environment.

• Help monitor daily sales and ensure correct handling of cash and payments.

• Assist in inventory control, stock ordering, and waste management.

• Support the Restaurant Manager with monthly reporting and budget tracking.

• Ensure compliance with hotel policies, food safety, hygiene, and licensing laws.

• Maintain health and safety standards, including completing daily checklists and inspections.

• Attend mandatory training and ensure team members complete required certifications.

• Assist in coordinating special promotions, events, and menu launches.

• Support marketing initiatives to drive guest engagement and increase revenue.

• Diploma or certificate in Hospitality Management or a related field preferred.

• Minimum 2 years’ experience in a supervisory role within a restaurant or hospitality setting.

• Strong leadership and team-building skills.

• Excellent customer service, communication, and interpersonal abilities.

• Sound knowledge of food and beverage operations.

• Proficiency with POS systems and restaurant management software.

• Willingness to work flexible shifts, including weekends and holidays