Assistant Operations Manager

SUMMARY:
Our client are seeking a dynamic and detail-oriented Assistant Operations Manager to support the day-to-day operations of a growing business. The ideal candidate will be responsible for enhancing operational systems, improving processes and policies, and supporting the organization’s mission through effective resource planning, reporting, and workflow management.

A background or experience in development (Dev) would be advantageous, as the role involves collaboration with technical teams to support business objectives.

POSITION INFO:
Minimum requirements:

• Minimum of 2 years’ proven experience in a project management or operation management position
• Expertise in the payment processes, payment gateway management, reconciliation and settlement, and project management is needed for this role
• Degree (preferable) in technical &/or information systems, engineering, finance/accounting, or related fields
• Proficiency in Microsoft Office
• Analytical, data-driven, and ability to analyze and present information through numbers
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Strong verbal and written communication and negotiation skills
• Excellent leadership and interpersonal skills

• Experience gained in a Payments, FinTech, E-Commerce, or Banking
• Familiarity with associated payment processes from Merchant onboarding to Reconciliation and Settlement in a payments processing environment
• Supporting merchants of different risk levels
• Technical orientation related to the use of a payment gateway .