Automotive Warranty Clerk

 

Recruiter:

Top Careers

Job Ref:

AWC

Date posted:

Thursday, October 6, 2022

Location:

rustenburg, North-West, South Africa

Salary:

Market Related Salary


JOB SUMMARY:
Experienced

JOB DESCRIPTION:

Warranty Clerk

Rustenburg, NW

Market Related Salary

A well renowned Automotive Dealership is currently seeking a Warranty Clerk to join their team in Rustenburg. Are you the right fit?

Requirements:

  • Matric Certification
  • A valid Drivers license and own transport
  • At least 2 years’ experience as a Warranty Clerk in an Automotive Dealership
  • Excellent communication skills
  • A flair for figures


Duties will Include:

  • Perform research on warranties and prepare customize warranty papers for work.
  • Review all warranty claims and administer it with warranty awarded.
  • Coordinate with manager and prepare repair order for authorization as per warranty requirement.
  • Assist various departments and fulfill all warranty requirements.
  • Assist customers with all warranty service and prepare associate documents.
  • Monitor all customer inquiries and requests on all warranty issues.
  • Supervise all information and update database and prepare require filling documents.
  • Maintain knowledge on various warrant programs by active participation in education programs.
  • Ensure customer satisfaction and ensure compliance to all warranty specifications.
  • Evaluate databases and complete all data entry for warranty claims and filings.
  • Prepare and maintain all warranty documents according to distributor and manufacturer requirement.
  • Monitor defective products and withdraw specific batch of products if required.
  • Manage all warranty claims, resubmit claims of required and ensure appropriate action
  • Monitor all body shop applications and monitor all outstanding applications.
  • Coordinate with account departments and settle all warranty claims.
  • Prepare documents for all warranty papers and mention repair order number and date of replacement.
  • Maintain records of customer details and warrantor references.


Please forward your CV to

 

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