BPO Manager

SUMMARY:
Township Fleva is delighted to introduce an exciting opportunity for the position of BPO Manager. We are seeking a highly skilled and dynamic professional to join the team.

POSITION INFO:
JOB PURPOSE
Manage the BPO in relation to 1) training and 2) placement into relevant opportunities.

KEY PERFORMANCE AREAS

• Be responsible for the management of Township Fleva’s different BPO training and placement activities.
• Be responsible for the management of major clients of Township Fleva, in particular local and international placement and training partners.
• Work directly with the training and development team within Rhiza Babuyile, to continuously upskill the IT training team.
• Manage costing, budgets, and management accounts for the division in collaboration with the finance department of Rhiza Holdings.
• Work directly with the sales team to ensure that the division grows in revenue.
• Learn and stay up to date when it comes to the latest trends in the industry in South Africa.
• Learn and stay up to date when it comes to the latest trends and developments in the industry Internationally.
• Work with the M&E department to do impact and financial assessments for the division.
• Communicate effectively with clients, investors, and funders.
• Work with suppliers to affect cost savings.

• Grade 12—Senior Certificate
• Bachelor’s degree in information science, Communications, or a related degree.

• Must have 3+ years’ experience with Online Marketing/ SEO.

• Passionate about training young people with diverse backgrounds in Online Marketing and SEO.
• Able to build and present analytical reports, site audits, keyword analysis reports, and competitive analysis reports for the company’s websites.
• Good communication skills, both online and face-to-face.
• Must have substantive professional knowledge of the marketing sector and ICT.
• Must be an expert in Online Marketing, including SEO, website development, front- and backend development, HTML, CSS, Bootstrap, JavaScript, Vue. Js., SQL, Node.js
• Must be up to date with the latest development in Online Marketing and SEO
• Must have a strong network with Online Marketing companies in SA and/ or abroad

NB! This job is now closed. You can apply for other jobs by uploading your CV.