Business Analyst: IT Applications: Supply Chain (JB1926)
Westville, KwaZulu Natal
R50 - 60 000 per month, Total Cost to Company
Benefits: Medical Aid and Provident Fund
Duration: Permanent
Overview
A leading manufacturing and consumer goods company is sourcing a Business Analyst with specific experience in Supply Chain Management to work in conjunction with the business to identify, design and specify application solutions; facilitate the implementation of identified solutions utilizing recognized project management methodologies and provide key support on applications and to the business.
Candidates wanting to relocate to KZN at own cost, will be considered.
Minimum Requirements:
Suitably qualified with a BCom (Finance, Economics & Supply Chain Management) OR BCom Honours Supply chain Management OR BSc / BCom in Information Systems OR BTech IT Diploma or Degree
Minimum of 3 - 5 years' experience within the relevant business function or information technology environment
Have you had to Lead a Team or Manage a Project from start to finish
Demonstrated success in leading and managing projects relating to superior performance and continuous improvement
SAP + Bespoke Applications, are the key criteria required to successful to fill this role.
Excellent end user and configuration knowledge in SAP
Excellent SAP integration knowledge e.g SAP PI, PO, DI, FTP
Advanced Presentation skills (PowerPoint and Verbal)
Basic Understanding of SQL
Advanced end user computer skills (MS Office, Project, Visio etc.)
Advanced Reporting skills (BW, Qlikview, Power BI)
Duties and Responsibilities:
SAP & 3rd Party End-User Support
Assist end users to resolve SAP, OPSI, ADEXA, FORECAST AND REPLENISHMENT, TRACKMATIC, GATE AND YARD MANAGEMENT, ELECTRONIC PROOF OF DELIVERY SYSTEM, CHAT BOT & SHEQ, EMPTY TRIPS related issues across the Business.
Resolve calls logged on service management system within agreed SLA.
Provide clear problem definition and liaise with necessary technical experts/external consultants to resolve technical SAP issues.
Work in conjunction with learning team and super users to deliver and where required conduct end user training on existing and new business system functionality.
Create and maintain user training manuals and e-learning material in conjunction with the business (super users) and learning team.
Conduct user assessments with the business users following training or as required
Analyze reports on user knowledge and skills gaps provided by the learning team to identify training needs.
Work in conjunction with the learning department to roll out ongoing end user training as required.
Be prepared to travel from time to time as per business operations and project needs
Support the business after hours as and when required in order to maintain systems, meet operational and project requirements
Providing guidance and feedback to Junior Business Analysts
Experience and knowledge working with SAP
System Opportunity Identification
Support the Applications Manager and the Business in identifying IT application solutions to address key Business requirements within Supply Chain area.
Quantify savings and efficiencies related to these opportunities and draw up Business Case documentation for submission to the Application Manager.
Drive Continuous Business Improvement initiatives
Identify Continuous Business Improvement opportunities within the business unit / business area.
Qualify saving & efficiencies related to these opportunities for submission to the Application Manager
Implement enhancements as per business project's function
Assist in improving and streamlining business processes and preparing business process documentation
Application Development, Enhancement, and Implementation
Serve as a liaison between the Business and technical consultants to ensure the implementation of identified system enhancements for Supply Chain functions.
Review and analyse technical specification documents prior to sign off by the Applications Manager and handover to developer(s).
Understanding of the Software Development Life Cycle (SDLC) process with practical experience
Execute & play a lead role on Business projects requiring IT systems implementation.
Meet with relevant Business representatives to establish, understand, and document detailed Business requirements to be met by the project.
Compile and agree a scope definition document as well as functional specification document and ensure that full sign off is achieved prior to implementation.
Assist with the calculation of the business case and return on investment with relevant business users and stakeholders.
Prepare the project plan and timelines by engaging all relevant parties.
Plan for project-related hardware and software requirements by liaising on an on-going basis with the infrastructure & technology team and external software supplier(s).
Compile and store project documentation (including business process flow charts, technical specifications, end user training material and project plans).
Ensure constant communication with developers and full testing of the solution and identify a