Business Analyst (Product Support)

Recruiter:

Staff Solutions Recruitment

Job Ref:

E.L000601/BG

Date posted:

Tuesday, May 24, 2022

Location:

East london, South Africa

Salary:

Negotiable

JOB SUMMARY:
Opportunity Available!! Our well known client in the Automotive Manufacturing Sector is looking to employ a Business Analyst (Product Support) to join their dynamic team in East London

JOB DESCRIPTION:

Job Description:

Outputs:

Manage and coordinate system upgrades/bug fixes and support with product testing.
Primarily operational support for incident and problem management – from identification to solution implementation (DevOps)
Design, research, develop, analyse and suggest new concepts as well as strategies.
Coordination and consultation with business partners and process experts in local and international locations.
Manage ideas from design stage through implementation.
Planning and controlling implementation activities, configuration and setup of the defined scope (including the necessary test activities).
System Roll out and Go-Live support.
Manage and attain customer expectations and ensure delivery to fulfil expectations.
Coordinate all cross-functional activities, represent customers internally and collaborate with leaders in varied areas on allocation across projects and resource planning.
Ensure to exercise decision-making and independent judgment while being aligned with customers and management.
Demonstrated ability to foster an environment for ideation, prototyping and production
Demonstrated business acumen to take from design to implementation and preferably experience scaling a concept
Initiate, develop and maintain a range of working relationships, within IT, the business and Centre of Competence (CoC)

Job requirements:

Minimum NQF 7 – BSC/BCom/BTech in Information Technology or B. Eng. (Industrial Engineering) or relevant equivalent
Minimum of 3 years’ experience in IT
Knowledge of production and logistics processes in the automotive industry will be beneficial.
Willingness to handle problem and incident management – End 2 End
Must have IT Development and Systems Knowledge
Experience in production and logistics processes
Experience with software development methodologies and practices (Agile, Scrum)
Knowledge of DevOps Tools (JIRA, GitHub, Jenkins)
Knowledge in Cloud Computing, services and cloud platforms
Knowledge of APIs (e.g. REST)
Experience in Data Analysis and Advanced proficiency in Microsoft Office
Experience in rolling out initiatives that leverage multiplatform technologies

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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