Business Development Co-ordinator

SUMMARY:
As the Business Development Co-ordinator, you will be responsible for strengthening relationships with referral partners, driving patient referrals, and ensuring a seamless care journey for service users.

POSITION INFO:

Business Development Co-ordinator

Make a difference in healthcare with a dynamic role in care coordination and business development

Healthcare & Business Development | Cape Town (Remote/Hybrid) | Market Related

About Our Client

Our client is a forward-thinking domiciliary care provider committed to delivering high-quality, patient-centered services across Cape Town. With a mission to connect individuals with exceptional care, they combine a compassionate approach with innovative outreach strategies to improve lives. As a growing organization, they offer a supportive environment where professionals can thrive while making a meaningful impact in the community.

The Role: Business Development Co-ordinator

This hybrid role bridges the gap between business development and care coordination. As the Business Development Co-ordinator, you will be responsible for strengthening relationships with referral partners, driving patient referrals, and ensuring a seamless care journey for service users. You''ll play a key role in promoting services, enhancing brand visibility, and supporting quality patient outcomes.

Key Responsibilities

• Identify, develop, and maintain relationships with referral sources, including hospitals, physicians, and care facilities
• Conduct outreach and presentations to promote the organization''s care services
• Develop and implement localized marketing strategies to grow patient referrals
• Coordinate care services, including initial patient assessments and follow-ups
• Act as the main point of contact between families, patients, and internal clinical teams
• Track and report on referral patterns, marketing activities, and patient satisfaction
• Ensure compliance with healthcare regulations and internal policies
• Maintain accurate documentation via CRM and EMR systems

About You

• Based in Cape Town (non-negotiable)
• 3+ years of experience in healthcare and/or business development
• Proven success in a sales or outreach-focused healthcare role
• Excellent communication and relationship-building skills
• Highly organized with strong attention to detail
• Proficient in Microsoft Office and familiar with CRM/EMR platforms
• Self-motivated, team-oriented, and able to manage multiple priorities
• Passionate about improving healthcare access and outcomes