Business Intelligence Analyst

SUMMARY:
Our client is seeking a Business Intelligence Analyst who can convert company data into actionable insights by collecting, analysing, reporting, and visualising it, which supports informed decision-making and ongoing business operations.

POSITION INFO:
Responsibilities:

• Collaborate with data stakeholders and business stakeholders to identify and gather relevant data sources and integrate data from various ICT systems.
• Design, develop and maintain interactive dashboards that monitor relevant metrics.
• Analyse data to identify trends, patterns, and anomalies; and translate data findings into actionable insights that support business decision-making.
• Leverage BI tools (e.g., Power BI, Grafana) and scripting (e.g., SQL, Python) to automate routine reporting tasks.

• Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Data Science, Business Intelligence, Information and Communication Technology (ICT), Statistics or a related quantitative field.

• At least 3–5 years of relevant experience in data analysis, reporting, or BI development.
• Experience analysing large datasets to extract actionable insights and creating and maintaining reports and dashboards using tools like Power BI, or Grafana.
• Familiarity with ICT environments, including network topology, systems, data flow.
• Hands-on experience with BI platforms and data visualisation tools.
• Exposure to ETL (Extract, Transform, Load) processes and tools.

• Technical Certifications, such as Microsoft Certified: Data Analyst Associate (Power BI), Certified Business Intelligence Professional (CBIP), and/or Azure or AWS Data Analytics Certifications.
• Advanced Technical Skills, such as Experience with cloud-based BI environments, Proficiency in Python for data analysis and automation, and experience with scripting for data cleaning, transformation, or API integration for data extraction from systems.
• Business Acumen & Communication, such as a strong ability to translate technical data into business value, experience presenting insights to executives or non-technical stakeholders, and a high level of data storytelling and visualisation design skills.