Business Process Manager

Location: Durban, South Africa
Recruiter: Telebest
Job Ref: DBO000292/Aya
Summary: Our client in the Security Sector is seeking to employ an experienced Business Process Manager. The objective of the role is to optimize and standardize business processes; to find a systematic approach to improving the current business processes of the organisation, making the workflow more efficient and effective.



Job Description

Key Responsibilities:

  • To improve management of processes that drive optimised business results, leading to lower costs, higher revenues and high customer satifaction
  • To align the processes with the needs customer satisfaction
  • To aid decision-making on matters such as deployment, measurement and monitoring of the resources of the organisation
  • To contribute to the maintenance of a sound financial management system of the company

Key Focus Areas:

  • Revenuew growth
  • Cost reduction
  • Higher accountability
  • Improved and increased productivity
  • Improved reliability of information
  • Simplified annd assured xompliance. Compliance with regulations and rules imposed by legislation and industrial standards

Core elements

  • Strategic alignment or synchronization
  • Governance
  • Maethodologies
  • Information Technology
  • People
  • Culture
  • Business Processes planning and strategy
  • Business Process Implemtation
  • Business Process Monitoring and COntrolling
  • Business Process refinement and/or improvement. 


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