CEO

CHIEF EXECUTIVE OFFICER

INTRODUCTION

A luxurious, secure golf and residential lifestyle estate situated in Honeydew Gauteng, boasting a Country Club with amenities such as restaurant, bar, a gym and wellness centre, spa and hair salon, meeting rooms conferencing facilities, is seeking an innovative and forward-thinking CEO to champion the further development of the estate.

PURPOSE OF THE JOB

• Formulating and developing long term objectives for the sustainability of the Estate;
• Ensuring that that all developments on and improvements to the Estate enhance value and comply with the relevant regulations;
• Coordinating the efficient day-to-day management of the Estate inclusive of the Country Club;
• Ensuring that the Estate is safe, secure, and maintained to the benefit of the Residents;
• Ensuring the financial health of the HOA and the Country Club;
• Promotion of the integrity of the brand of the Estate; and
• Build on good relations between the HOA and the Residents while ensuring that the appropriate laws, statutory regulations and Estate Rules are applied.

REQUIREMENTS

Minimum education (essential)

• Suitable Tertiary qualification

Minimum applicable experience (years)

• 20 years’ work experience with at least 10 years in a senior managerial position

Required nature of experience

• Business Management
• Project Management
• Management of human resources
• A strong understanding of finance
• A working knowledge of the Companies Act would be an advantage
• An understanding of governance and legal
• An understanding of the different operations, such as security, facilities management and maintenance, roads and infrastructure, marketing and public relations, Golf Course and hospitality, IT and technical capabilities
• Experience in Residential and Golf Estate is NOT essential

The person:

• Leadership skills
• Astute business and financial acumen
• Exceptional interpersonal and communication skills
• Problem solving and strategic thinking capabilities
• Time management skills
• Decision-making skills
• Prioritisation and delegation skills

KEY PERFORMANCE AREAS:

Strategic Goals (5%)

• Formulating and developing long term objectives for the sustainability of the Estate, in collaboration with the board;
• Ensuring that that all developments on and improvements to the Estate enhance value and comply with the relevant regulations;
• Developing and upholding the company’s culture and mission/vision; and
• Implementing strategic plans by working with senior stakeholders.

Day to day service delivery (25%)

• Act as the figurative head of the organisation when communicating with Members, Residents, Stakeholders and the public in general;
• Coordinate the efficient management of the estate and the provision of the various services
• Appoint suitably competent managers and ensure they are held accountable to provide uninterrupted service delivery including:
• Security & safety, traffic and access controls;
• Compliance with building regulations and rules
• Guidelines in respect of noise and pets;
• Maintenance and aesthetics of the golf course and estate landscape;
• State of repair of estate facilities including roads and pathways.
• Use of the Golf Club and related facilities
• Monitor performance standards and SLA’s for outsourced services contractors and enforce agreed standards
• Encourage constant service delivery improvements through systems, controls and work methods

Financial Management and Administration (20%)

• Responsible for the P & L and Balance sheet.
• Responsible for the financial health of the HOA, Golf Club and facilities (including Debtors, Creditors, expenses)
• Collaborate with the Business Manager: Finance & Operations in preparing the annual budgets and submitting them to the HOA Board for approval
• Delegate responsibility for the approved functional budgets as applicable (security, maintenance & Club) and monitor performance against budgeted parameters
• Obtain monthly reports from the functional heads and the Golf Director and submit monthly and annual analyses and Reports to the Board
• Implement corrective action for out-of budget expenditure and for ad hoc proposals
• Monitor Capital Expenditure and ensure orders placed for Capex are delivered within the pre-approved Capex budget
• Arrange for a structured risk analysis when required and institute appropriate action to prevent risk factors or minimise the potential consequences
• Ensure that all safety equipment is in good functioning order and that the safety/security measures in place are adequate to protect assets, people and facilities.
• Ensure that all the necessary insurance cover is in place.

Planning and Strategy (10%)

• Participate as a Member of the Board in maintaining the vision and strategic direction of the HOA and Country Club;

• Delegate functional goals to the various management areas with measurable delivery targets in order to achieve the approved strategic priorities;
• Monitor ongoing performance against the agreed targets;
• Provide guidance and support to the Managers/HODs;
• Collaborate with the appointed Directors regarding their areas of responsibility;
• Provide information, responses and support as requested by the Directors from time to time.

Managing Areas of Responsibility (10%)

• Ensure the financial integrity of the Estate is maintained through timeous and accurate monthly reporting;
• Ensure the budget process is sound and robust;
• Ensuring that the annual audit is well planned and executed by the appropriate external auditors as appointed from time to time;
• Ensure the security processes and protocols of the Estate are kept up to date and functional to maintain the safety of the Estate;
• Ensure all projects are on time and within budget and achieve the desired outcome;
• Ensure that the Estate’s infrastructure is well maintained with problems identified and repaired timeously;
• Ensure that the marketing, PR and communications of the Estate promotes the integrity of the brand;
• Ensure continuous events and promotion of Resident wellbeing;
• Ensure timely and informative communications with the Residents.

Golf Club Management (15%)

• Ensure that the Country Club and Golf Course are well maintained;
• Ensure that Club Services, including outsourced services, meet the defined expectations;
• Ensure processes, practices and systems enhance efficiency, quality of service and profitability.

Compliance - with legislation and with Estate rules and regulations (5%)

• Ensure that all Estate policies, procedures and practices comply with legal and environmental requirements;
• Ensure that adequate policies are in place to guide Residents, Staff, Visitors and Contractors and that there are defined penalties for serious transgressions;
• Ensure that all relevant parties comply with the OHS legislation;
• Ensure compliance with relevant regulatory legislation; and
• Ensure timeous management of Board and Member meetings with the relevant
• Minute Books and administration.
•  

Human Resources Management (10%)

• Ensure compliance with all HR related legislative and regulatory requirements;
• Improve and promulgate HR Policies and Procedures;
• Ensure that the various functional structures are clearly defined and that individual Managers/HODs and Staff are informed regarding the requirements of their positions;
• Ensure that Managers/HODs have clear goals and that their performance is managed in accordance with the goals;
• Develop, train, reward and retain a competent Management/HOD team in all key functions, recruiting when necessary;
• Monitor and promote collaborative work relationships within the HOA Management Team;
• Convene regular management meetings; and
• Ensure that any disciplinary and poor performance issues are dealt with promptly, fairly and in accordance with labour legislation.

REMUNERATION OFFERED

Market related in line with the seniority of the position