Centre Manager

SUMMARY:
Are you a dynamic and solutions-oriented property professional ready to take charge of a busy retail environment? Our client, a respected property development company, is seeking an experienced Centre Manager to lead the operations of a 20,000m² GLA shopping centre located in the heart of Hartenbos.

This is a high-impact role that requires strong leadership in operations, finance, leasing, marketing, and tenant management. If you excel at driving performance, enhancing customer experience, and maintaining high property standards, we want to hear from you.

POSITION INFO:

Key Responsibilities:

• Prepare and manage the centre’s annual income and expense budget.
• Track rental collections, turnover rentals, and recoveries.
• Report monthly on income statement variances and recommend cost improvements.
• Support long-term maintenance and CAPEX planning.

• Ensure timely lease renewals and manage vacating tenants.
• Prepare vacant spaces for optimal marketing exposure.
• Implement a strong letting strategy in collaboration with Asset Managers.
• Canvass, negotiate and finalise lease agreements.

• Collaborate weekly with credit control to monitor and resolve outstanding rental.
• Engage with tenants and escalate legal arrears where necessary.
• Participate in reporting and write-off processes.

• Oversee security, cleaning, maintenance, and health & safety protocols.
• Prioritise the customer journey and ensure a positive visitor experience.
• Manage the “look and feel” of the property to high standards.

• Develop and implement annual marketing strategy with the marketing team.
• Drive promotional activities, events, and seasonal campaigns.
• Manage marketing budgets, social media, PR, and community involvement.
• Ensure consistent brand representation across all touchpoints.

• Manage on-site centre management team and marketing staff.
• Lead regular team meetings, performance reviews, and reporting.
• Ensure high standards in communication, reporting, and documentation.

• Submit accurate monthly management reports and marketing spend updates.
• Present centre performance insights to the Asset Manager and ownership.

Minimum Requirements:

• 5+ years of experience in retail or commercial property management.
• Experience managing a centre of similar scale (GLA ±20,000m²) preferred.
• Strong understanding of leasing, finance, arrears management, and operations.
• Proficiency in MDA, MRI, or PIMS an advantage.
• Excellent communication, leadership, and problem-solving skills.
• Tertiary qualification in Property, Business, or Marketing is advantageous.
• Based in Hartenbos or willing to relocate.

What You’ll Gain:

• Join a dynamic, growth-focused property group with a national footprint.
• Lead a major retail centre in one of the Garden Route’s most vibrant towns.
• Enjoy competitive compensation and long-term career development.