Claims Consultant | Hermanus

Recruiter:

The Recruitment Council

Job Ref:

Claims Consultant | ..

Date posted:

Monday, June 30, 2025

Location:

hermanus, Western Cape, South Africa

Salary:

R168 000 - R240 000

SUMMARY:
Claims Consultant | Hermanus

POSITION INFO:

Job description:

The Claims Consultant will be responsible to provide administrative assistance and support for all commercial and personal lines claims.

Responsibilities:

Liaising with Clients with regards to Claim requirements
Checking of Cover vs Claim and checking Merits accordingly
Register and Manage Claims on Broker Admin platforms and Direct
Continual feedback to clients via Telephone, Emails and WhatsApp’s as per client preference and work with a sense of urgency to always expedite closure
Building of strong relations with colleagues and ensuring adherence to all processes
Quotations on new policies
Advising on amendments to existing policies
Record keeping on the CRM system

Minimum Requirements:

Grade 12 Certificate
NQF Level Short-term insurance (150 Credits)
RE 5 Examination (Representatives)
DOFA confirmation from FSCA
5+ years claims experience dealing with both personal and commercial claims
Computer Literate (MS Outlook, Excel, Word)
Knowledge of the Tial system will be an advantage

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