Client Engagement Specialist

Recruiter:

Time Personnel

Job Ref:

CPT004625/Jol

Date posted:

Friday, July 18, 2025

Location:

Bellville, South Africa

SUMMARY:
Are you a people's person who loves turning conversations into conversions?

Our client is looking for a sharp and enthusiastic Client Engagement Specialist to join their fast-growing, forward-thinking team. You will be the first point of contact for incoming client enquiries, connecting with potential customers, understanding what they need, and helping turn interest into sales.

If you are confident, curious, and ready to be part of a high-energy environment where your ideas count, this could be your next big move.

POSITION INFO:
REQUIREMENTS

Matric, or similar qualification advantageous
Previous sales experience is preferred but not essential
Experience compiling quotes is essential
Excellent communication in both English and Afrikaans
Hospitality background will be advantageous
Ability to work under pressure and prioritise tasks
Outstanding analytical, organizational, and time management skills
Exceptional customer service skills
Excellent computer skills and telephone etiquette are a must

DUTIES

Assisting customers in product selection according to their branding requirements
Understand customer demands, needs, and preferences
Liaising with clients via telephone and email
Processing quotes and follow up with clients
Process orders and sales
Coordinate with team members and departments
Act as the point of contact and handle customersâ individual needs
Resolve conflicts and provide solutions to customers in a timely manner
Meet monthly sales targets
Developing positive relationships
Generating new sales using existing and potential customer networks
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives

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Salary: R negotiable dependent on experience
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