Control Room Operator - Logistics (Trucks)

Recruiter:

Primeserv Recruitment

Job Ref:

JHB000150/VMC

Date posted:

Tuesday, July 1, 2025

Location:

Johannesburg, South Africa

SUMMARY:
Control Room Operator_Logistics Industry (trucks) required to work for a division of our large Logistics Client and based in Boksburg. Must have previous control room experience with tracking and monitoring of vehicles (preferably on Mix-telematics, be prepared to work shifts and in possession of own vehicle.

POSITION INFO:
KEY RESPONSIBILITIES:

24hr Fleet monitoring and tracking
24hr Truck Assist monitoring of convoy vehicles enroute
Monitor violations (speeding; stop; crash alerts, supply failure, driving event)
Monitor all driver tracking devices from the time of despatch to delivery ensuring they are
on and in use
Report driving violations to despatching depot
Phone driver for violations, followed by SMS
Monitor for possible hijacking
Ensure drivers remain in convoy and follow correct route
Technical monitoring of tracker (plugged in, battery life/status)
Checking that drivers deliver at correct destination
Ensure compliance to National Road Traffic act and the Client’s convoy rules
Providing information to relevant parties concerning surveillance and tracking
Provide tracking reports daily
On site camera surveillance monitoring
Basic Admin and adherence to disciplinary code
Daily stock control of the linen supplied to the drivers
Ensure all misconduct with any driver or pilot driver is reported to management immediately
Housekeeping
Ensure all vehicles in transit are off the road between 22h00 and 04h00
Continuous liaison with Call Center.

QUALIFICATION & SKILLS REQUIRED:

Computer Literacy
Good geographical knowledge of SA & the BLNS countries
Trustworthy
Honesty
Responsible
Excellent Report Writing Skills
Good Communication skills
Previous Control Room experience is an advantage
Must be able to work shifts
Attention to detail
Excellence orientated
Passionate
Clerical
Time management and ability to prioritise tasks
Logical
Self-starter and taking the initiative
Must have own reliable transport and valid Driver’s License

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