Customer Service Administrator

 

Recruiter:

Greys Personnel

Job Ref:

DBN002552/ZC

Date posted:

Wednesday, February 1, 2023

Location:

eThekwini West (Hillcrest / Hammarsdale), South Africa

Salary:

00


JOB SUMMARY:
Our client is looking for a customer service administrator to join their team in Hammersdale.

JOB DESCRIPTION:

Minimum Requirements:
  • 1 – 2 Years in a similar customer services role
  • Matric qualification
  • Tertiary qualification/certification would be advantageous
Key Performance Areas (including but not limited to):
  • Processing of customer orders on XAL and filing signed order confirmations within prescribed timelines
  • Acquiring delivery date confirmations from Production whilst maintaining awareness of capacity
  • Liaise with warehouse/s and logistics in relation to deliveries, transport, stock updates, stock availability, and relevant documentation
  • Liaise with the Converting Department in respect of lead times and capacity
  • Ensure that customer orders are dispatched in accordance with terms and conditions of the sale
  • Assist and support KAM’s, and Sales Team with administration of Customer enquiries and purchase orders Capture sales forecast based on input from KAM and other sales team members / distributors / partners
  • Handling and receiving general customer enquiries or queries
  • Processing of; 1. Sample requisitions 2. Customer complaints, returns and credit notes 3. Invoices in conjunction with receipt of delivery notes
  • Assisting new customers with credit applications in conjunction with Finance department
  • Fortnightly review and clean-up of open sales orders to ensure accuracy of sales and finance reports

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

E-Commerce Customer Service Administrator
Location: Randburg
Salary: Monthly
Northriding, JHB. Opportunity exists for vibrant, enthusiastic peoples person with strong e-commerce customer service experience ideally within a vet practice / pet industry.
2 days ago


Support Consultant - Stock Control system, Sales, Customer Service
Location: Johannesburg
Salary: R18-25k pm
Support Consulting role. Stock control skills, open to assist with sales and customer management. Drive to be more customer-focused, support and training, assist in managing existing clients, key accounts management and do some cold calling. Send CV to anette.rosslee@isilumko.co.za
2 days ago


Customer Service Supervisor
Location: Durban
Salary:
Safair Operations, operating as FlySafair, has a vacancy for a customer service Supervisor at our King Shaka International Airport.  The successful application will report to the Manager: Airports.
3 days ago


Customer Service Supervisor (JHB)
Location: Kempton Park
Salary:
Safair Operations, operating as FlySafair has a vacancy for a customer service Supervisor at our O.RTambo International Airport base. The successful applicant will report to the Manager Airport.
3 days ago


Customer Service Manager
Location: Cape Town
Salary:
Crocs South Africa is looking for a customer service Manager to join their expanding team.
4 days ago


My client is looking for a customer service clerk who has knowledge of the medical aid industry and policy
Location: Johannesburg
Salary: R144k /ANNUM
My client is looking for a customer service clerk who has knowledge of the medical aid industry and policy
4 days ago


Customer Service Agent
Location: Johannesburg
Salary:
4 days ago


Business Customer Service Agent
Location: Cape Town
Salary: 7000
Looking for shorter working hours!Utilities experience!Knowledge of Basic ExcelWorking office hours ONLY!At least 1-year BPO Utilities required!Start ASAP!Key Responsibilities·Responding to a defined range of customer queries or inquiries, to deliver appropriate, accepted resolutions for customers·Liaising with internal/ external parties to resolve customer queries·Resolving b...
7 days ago


Senior Customer Service Agent
Location: Brackenfell
Salary:
7 days ago


JNR CUSTOMER SERVICE ADVISOR
Location: Bloemfontein
Salary: Monthly
JNR customer service ADVISOR -10 Km's from BLOEMFONTEIN, Free State
8 days ago


Create a free job alert for Customer Service Administrator in eThekwini West (Hillcrest / Hammarsdale)

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions