Customer Service Representative - Chemical

Recruiter:

Mayfly Agri (Pty) Ltd

Job Ref:

PTA001524/EV

Date posted:

Wednesday, July 16, 2025

Location:

Johannesburg, South Africa

Salary:

Market Related

SUMMARY:

A leading manufacturer and supplier of speciality chemical raw materials in South Africa is seeking the above to manage customer orders and invoicing, facilitate communication between departments, and efficiently organize tasks using relevant software and administrative skills.

POSITION INFO:

Minimum requirements for the role:

Must have a tertiary qualification in Office Administration
Minimum 2 years’ experience in customer service is essential
Chemical industry experience is nice to have
Strong verbal and written communication skills in English (Read, Write, Speak)
Proficient in computer applications, particularly Microsoft Excel and Word
Experience with Sage Evolution is preferred

The successful candidate will be responsible for:

Taking and capturing telephonic or emailed customer orders.
Processing invoices and delivery notes.
Providing feedback to customers on order status.
Liaising internally with Production, Dispatch, and Sales personnel.
Managing time efficiently to ensure deadlines are met.
Demonstrating communication skills.
Performing basic secretarial duties.
Using computer applications such as Sage Evolution, Excel, Word, and PowerPoint.

Please note that subsequent to the screening and shortlisting process, all further communication will be entered into only with the shortlisted candidates. If you do not receive any feedback from us within 2 weeks of applying, please consider your application unsuccessful.

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