E-Commerce Outbound Manager

Recruiter:

Isilumko Staffing (JHB)

Job Ref:

2817511360

Date posted:

Saturday, July 19, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

Do you thrive in a fast-paced logistics environment? Are you a strategic leader who can drive efficiency and deliver top-tier customer service?

We’re seeking an experienced Outbound Logistics Manager with outstanding leadership skills and a strong operational mindset to lead an outbound operations. In this critical role, you'll be responsible for ensuring timely, accurate order fulfillment while optimizing processes, managing a high-performing team, and maintaining compliance with regulatory standards.

What You'll Be Responsible For Operations Management

Lead all outbound logistics functions including order processing, picking, packing, and shipping
Ensure on-time, accurate delivery of outbound shipments
Monitor key performance indicators (KPIs) to identify inefficiencies and implement improvements
Drive cost savings and process optimization initiatives

Cross-Functional Collaboration

Collaborate with procurement, inventory, and customer service teams to streamline operations
Build and maintain strong relationships with customers and internal stakeholders
Address and resolve shipping-related issues quickly and professionally

Technology & Compliance

Utilize logistics software and automation tools to enhance accuracy and efficiency
Ensure compliance with health, safety, environmental, and transportation regulations
Conduct audits and inspections to uphold operational and legal standards

Team Leadership

Lead, train, and develop a team of supervisors, coordinators, and warehouse staff
Cultivate a high-performance, collaborative team culture
Implement training programs that ensure staff compliance and continuous growth

What We're Looking For

Minimum Qualifications:

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field
5–8 years’ experience in outbound logistics management

Required Competencies:

Proven experience managing outbound logistics operations in a fast-paced environment
In-depth knowledge of supply chain processes, order fulfillment, and distribution
Strong leadership and team development skills
Excellent problem-solving and data analysis capabilities
Proficiency in logistics software, WMS, and TMS
Knowledge of industry regulations, including health, safety, and transportation standards

Submit your CV and cover letter to roxanne.

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