E-Commerce Outbound Manager

SUMMARY:
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POSITION INFO:

Do you thrive in a fast-paced logistics environment? Are you a strategic leader who can drive efficiency and deliver top-tier customer service?

We’re seeking an experienced Outbound Logistics Manager with outstanding leadership skills and a strong operational mindset to lead an outbound operations. In this critical role, you'll be responsible for ensuring timely, accurate order fulfillment while optimizing processes, managing a high-performing team, and maintaining compliance with regulatory standards.

What You'll Be Responsible For Operations Management

• Lead all outbound logistics functions including order processing, picking, packing, and shipping

• Ensure on-time, accurate delivery of outbound shipments

• Monitor key performance indicators (KPIs) to identify inefficiencies and implement improvements

• Drive cost savings and process optimization initiatives

Cross-Functional Collaboration

• Collaborate with procurement, inventory, and customer service teams to streamline operations

• Build and maintain strong relationships with customers and internal stakeholders

• Address and resolve shipping-related issues quickly and professionally

Technology & Compliance

• Utilize logistics software and automation tools to enhance accuracy and efficiency

• Ensure compliance with health, safety, environmental, and transportation regulations

• Conduct audits and inspections to uphold operational and legal standards

Team Leadership

• Lead, train, and develop a team of supervisors, coordinators, and warehouse staff

• Cultivate a high-performance, collaborative team culture

• Implement training programs that ensure staff compliance and continuous growth

What We're Looking For

Minimum Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field

• 5–8 years’ experience in outbound logistics management

Required Competencies:

• Proven experience managing outbound logistics operations in a fast-paced environment

• In-depth knowledge of supply chain processes, order fulfillment, and distribution

• Strong leadership and team development skills

• Excellent problem-solving and data analysis capabilities

• Proficiency in logistics software, WMS, and TMS

• Knowledge of industry regulations, including health, safety, and transportation standards

Submit your CV and cover letter to roxanne.