Field Service Engineer

Location: Capetown, South Africa
Salary: negotiable
Recruiter: Alpha Labour Solutions
Job Ref: JHB000091/SD
Date posted: Wednesday, October 30, 2019
Summary: Our client is looking for an experience Field Service Engineer with FMCG or Manufacturing technical back ground and working with clients production lines. Must have PLC and Electrical skills.



Job Description


  • Grade 12 and/or N6 tertiary education in a technical field i.e. millwright or field service technician or similar
  • Trade tested (e.g. Millwright or Electrician)
  • Must be willing to travel extensively both locally and internationally
  • Must have a valid passport and drivers license
  • Must be a South African citizen with valid ID
  • Fluent in English (Afrikaans advantage)
  • 3 – 5 years experience in a technical environment, preferably as Field Service Technician
  • Must demonstrate the ability to install and commission complex lines independently
  • Good working knowledge of PLC’s essential - automation and instrumentation skills

MUST have good electrical skills as the role is 80% electrical and 20% mechanical


  • Schedule customer equipment maintenance to ensure efficient maintenance planning
  • Optimize maintenance activities and practices for high-speed production lines to ensure machinery delivers according to customer expectations
  • Perform routine maintenance on lines to ensure effective maintenance management
  • Solve operational problems in a manufacturing / assembly context with professionalism
  • Install and program advanced programmable logic controllers on lines
  • Fault finding and repair of programmable logic controllers to ensure proficiency on TP PLC systems
  • Fault finding on alternating current (AC) and direct current (DC) systems
  • Install and commission high-speed production line(s)
  • Manage multiple installation and maintenance projects at one time
  • Conduct formal and informal training to ensure the ongoing development of customer and  staff skills & knowledge that will ensure adequate competence to achieve optimal performance from equipment
  • Service Administration - capture data to allow for compilation of invoices and performance statistics
  • Superior customer service in all areas of technical support and service
  • Provide a stand-by service to respond as quickly as possible to customer issues -  minimise customer downtime
  • Maximum utilisation of billable hours to impact positively on the financial performance of the department
  • Enhance service and product offering to clients in order to improve product capabilities and capacities



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