Financial Administrator

SUMMARY:
We are looking for a Financial Administrator in Stellenbosch who can join our clients Finance Department

POSITION INFO:

The Financial Administrator will be responsible for daily and monthly invoicing, processing debtor’s payments, debtor’s administration and support services in respect of debtor’s accounts as well as debtor’s cancellations. Issuing suspension notifications, contacting customers regarding overdue accounts, and overseeing customer payment.

Billing

Finance Systems
Process and update finance related tasks on CRM within timeframes given.
Client Invoicing
Create or Review Pro-forma invoices generated on the Billing Platform.
Process and send client Tax invoices.
Process monthly recurring invoices on the Billing Platform for annuity / subscription services within timeframes given.
Collect and enter data for various financial spreadsheets.
Suggest changes or improvements to increase accuracy and efficiency.

Cancellations

Custodian of Cancellation queue on CRM.
Calculate penalties on early termination of contracts and send to Billing Controller for approval.
Maintaining and overseeing all cancellation tasks on CRM within timeframes given.

Payments

Load client debit order and EFT payments onto the Porta platform timeously within timeframes given.

Query resolution

Resolve client account queries.
Escalating advanced queries to the Billing Controller.
Maintain effective working relationships with clients and with employees, whilst adhering to financial policies and procedures.
Maintain clear communication channels between the Finance department and all other departments the company.

Administration

Add new and maintain existing client master files.
Create and maintain accurate debtors accounts on the computerised bookkeeping system.

Debt Collection

Debt collection via phone and email.
Following up on debtor payment agreements.
Communicate (both verbal and written) with Collections Administrator with regard to overdue accounts.

Other Duties

Email Management
Customer Service
Collect and enter data for various financial spreadsheets.
Suggest changes or improvements to increase accuracy and efficiency.
Perform additional duties as instructed by the Group Finance Manager.

Requirements

Benefits