Location: Queenstown, South Africa
Salary: CTC
Recruiter: IT STAFFING
Job Ref: GM
Summary: Leading ISP in Queenstown is recruiting for a General Manager



Job Description



R 52 – 80 000


  • At least 3 years experience in General management.
  • At least 2 years business / sales experience.
  • At least years experience managing in a WISP Environment
  • Working knowledge of Microsoft office products.
  • Strong communication skills.
  • Strong analytical skills.



  • General Managers are in charge of a WISP.
  • A General Manager will have the important role of keeping the WISP on track with the company’s mission, vision, strategic plan and values.
  •  A General Manager may be in charge of a WISP which is located across an area / geography. i.e. Have branch offices and warehouse at different locations.


1. Growth & Budget:

  • Accountable to grow the WISP business in line with the Board approved budget
  • Implement the company’s growth strategy
  • Manage and report to the Regional General Manager on budget items such as capital expenditure, as per the company’s approved delegation of Authority

2. General Management:

  • Accountable for the performance of the WISP
  • Full responsibility to ensure the WISP runs operationally smoothly, thus ensures the network infrastructure, HR, sales, marketing, customer satisfaction and finance are all sound

3. Reporting:

  • You are the eyes and ears in the business.
  • We need you to check in and communicate with us about the health and status of the

part of the business you manage and to advise and / or ask for help

  • Report to the Region and companies Management for financials, technical and operational aspects

4. Culture and Values:

  • Oversee the implementation of the official company’s culture and values in the wisp through cooperation with the Region and Head office

5. Performance Management:

  • Administer performance management in the WISP as per the company’s Performance Management guidelines


Leadership Skills:

  • General Managers have to keep their employees motivated, resolve conflicts and make hard decisions.
  • A successful General Manager is a good leader.

Time Management:

  • Time management is essential to make sure everything gets done.

Math and Budgeting:

  • Manage WISP budget.
  • Confidence in using math skills to make sure you know where your company's money is going.

Analytical Skills:

  • Analytical skills are needed to solve problems that may come up during a typical work day.

Decision-Making Skills:

  • Having the ability to make hard and fast decisions is crucial to success.


  • A Technical or Business Management diploma will be advantageous



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