General Manager

SUMMARY:
Tiki & Cocktail Bar serving a limited food menu based in Cape Town is looking for an exceptional General Manager.

POSITION INFO:
Duties:

Manage staff and the outlet operation on a day-to-day basis
Ensuring that Mise en place requirements are completed
Ensuring that all operating equipment is correctly managed to ensure sufficient stock and minimal breakages
Ensure that whenever necessary corrective action is taken when staff do not meet the standards
Ensure that food & beverage stock movement is correctly and accurately tracked
Ensure end of service cash-ups and float management are completed
Coordinating special requests and extraordinary tasks
Ensure a guest satisfaction
Ensure that monthly staff appraisals are completed
Ensure the rostering of staff to meet the operational needs of the business
Monitoring and reporting cover counts, and average spend trends
Actively proposing promotional ideas
Driving all on-the-job training within the department

Requirements:

Grade 12
A formal qualification will be an advantage
At least 3+ years F&B Service experience in a busy Restaurant, Bar or Upmarket Cocktail Bar
At 2 years’ experience in a supervisory or management role.
Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
Experience at operator level of a Point of Sales Systems
Experience at operator level of a Stock Management System
Highly presentable
Solid English verbal and written communication skills
Fluent with hospitality language and terminology, particularly food and beverage vocabulary
Exposure and understanding of restaurant financials
Able to work flexible hours, weekends and holidays