Group Training Support

Job Purpose/Overview:

• The Group Training Support (GTS) is responsible for the effective operation and execution of Group Exercise within their respective regions. This will include but not be limited to;
  • The planning, administering and execution of classes, to increase participation and consistently deliver the highest level of member experience.
  • Class and instructor (Internal and External) evaluation as per policy and procedure.
  • Meet and exceed all agreed objectives.
  • Accurate management and reporting of attendance.
  • Controllable expenses management within budget.
  • Professionally represent and promote Planet fitness as a Brand Ambassador through the way you behave and act both at the club, and when on other Planet fitness business
  • Apply the bottom-up approach in order to develop and implement new plans/ideas that will enhance group exercise in the company at large.
  • Performance analysis of your region as set out and agreed by your line manager.
  • Recruitment, development and management of a high-performing group instructor team (Internal and External) to deliver high standards in all areas of group exercise.
  • Following a critical path as agreed by your line manager to achieve targets across your region.
  • Continuous review and streamlining of existing policies and procedures to drive consistency of delivery across your region.
  • Enhanced communication through regular and effective meetings
  • To drive a positive Net Member Movement by focusing on Member satisfaction and retention through the high standard of delivery in all group exercise components.
  • To guide a team by modelling respect for employees, contractors, members, visitors and colleagues through professionalism; honesty and integrity
  • Ensuring the region is not placed in a position of liability by non-compliance or acts of negligence.

Key Result Areas:

1. People

Demonstrate commitment to the continuous personal and professional development of yourself, the team and your colleagues. Deliver regular and effective communication to enhance the performance of the team.

2. Financial and Commercial

Achieve targets by delivering revenue, controlling costs and maintaining quality

3. Operations

Comply with Health and Safety and Club Operating procedures. Ensure the safe and effective operation of your club, keeping facility downtime to a minimum.

4. Group Exercise

Comply with all Planet Fitness operational requirements by enhancing Group Exercise through quality and delivery of classes to both new and existing members.

Experience & Competencies Required:

• Strong verbal and written communication skills.
• Able to take initiative and be a creative thinker with advanced problem-solving skills.
• Ability to analyse numerical data and analytics/stats.
• Demonstrate ability to prioritize tasks and projects.
• Working knowledge of Word, Power Point, Excel.
• Practical and technical knowledge of Group Fitness is required.
• Demonstrate social media influence utilizing Facebook and Instagram
• Demonstrate ability in outstanding leadership, communication and interpersonal skills.
• Group Fitness Exercise Certificate/Diploma.
• Strong knowledge of the different Group Exercise classes.
• Able to assess Group fitness classes.
• 2-3 years of experience in progressive fitness/group exercise management preferred.
• Experience of Fitness/Leisure
• Managing a multi-disciplined team
• Passion for getting people active

** Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.