HR Officer

SUMMARY:
HR Officer – Mossel Bay
A fantastic opportunity for an intermediate to advanced HR Officer to join a fast-paced, hospitality environment. The ideal candidate must be people orientated whilst focussing on the establishment’s goals and objectives.

POSITION INFO:
Duties include but not limited to:

• Recruitment & Onboarding
  • Coordinate end-to-end recruitment processes: job postings, shortlisting, interviews, and reference checks.
  • Prepare and issue employment contracts and appointment letters in compliance with SA labour laws.
  • Facilitate new employee induction and orientation programs.
• Employee Records & HR Administration
  • Maintain accurate employee records (electronic and paper-based)
  • Update personnel files with changes in roles, remuneration, leave, and other relevant information.
  • Prepare HR reports for management, including headcount, turnover, and leave statistics.
• Employee Relations
  • Support managers in managing employee relations matters, including grievances and minor disciplinary actions.
  • Promote positive workplace culture and employee engagement initiatives.
  • Assist in facilitating performance management processes, including performance reviews and feedback sessions.
• Compliance & Policy Management
  • Ensure HR practices comply with South African labour legislation (Labour Relations Act, BCEA, EE regulations).
  • Assist in updating company policies, handbooks, and standard operating procedures.
  • Conduct HR audits to maintain regulatory compliance.
• Training & Development
  • Coordinate and schedule internal and external training programs.
  • Maintain training records and track employee development initiatives.
• General HR Support
  • Assist with exit processes, including conducting exit interviews and processing resignation/termination documentation.
  • Act as a first point of contact for employee HR queries.

• Degree / National Diploma in Human Resources – essential
• Fluent in English and Afrikaans
• 3-5 years’ experience in a similar role
• Hospitality experience – beneficial
• Valid drivers licence and own vehicle

• Knowledge of SA labour laws (BCEA, LRA, EE Act)
• Recruitment, onboarding, and talent management
• Payroll, leave, and benefits administration
• Employee relations and conflict resolution
• HRIS and record-keeping accuracy
• Performance management support
• Policy implementation and compliance monitoring
• Strong communication and interpersonal skills
• Problem-solving and decision-making
• Confidentiality, professionalism, and ethical conduct
• Adaptability and continuous learning
• Teamwork and collaboration