Head of Card Operations

Location: Johannesburg, South Africa
Salary: Market related
Recruiter: ClarkHouse
Job Ref: JHB000761/DE
Date posted: Friday, October 4, 2019
Summary: A leading financial services organisation is looking for an experienced Head of Card Operations to join their JHB team and travel into Africa.

 

 

Job Description

You will be responsible for driving and testing operational process for the credit & debit cards as well as leading operations design documents & operating procedures. You will also be responsible for devising, planning and delivering training and SLA/ KPIs.

Requirements:

Ideal candidates with have experience and a detailed understanding of Card Acquiring & Settlements, however Issuing, Chargeback & Recon processes experience will also be considered.  

You will have a solid understanding of Scheme Settlements, Embossing, Card/ Pin Production, as well as Stock Management processes.

Experience into the ROA will be highly advantageous.

 

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