Head of Data Strategy & Operations

SUMMARY:
Are you a visionary leader in data operations and digital transformation? A leading digital service provider in the higher education sector, is seeking a dynamic Head of Data Strategy & Operations to drive its data management initiatives and oversee strategic growth through digital services.
BCom degree essential. Also must have corporate experience in marketing and sales, very driven, presentable and have data management background as they will be working with the banks and universities to try and obtain qualification data for verifications. Willing to travel to various regions.

POSITION INFO:
Minimum Requirements:

1. BCom degree (required); postgrad qualification (preferred).
2. At least 10 years of senior-level leadership experience.
3. Deep knowledge of data governance, digital platforms, and business operations.
4. Strategic planning, budgeting, and financial oversight capabilities.
5. Strong leadership, negotiation, and stakeholder engagement skills.
6. Marketing acumen and a customer-centric mindset.
7. Exceptional communication and people management strengths.
8. High emotional intelligence and ability to manage demanding clients.

• Lead the development of robust data policies and procedures.
• Maintain high data quality and integrity across all platforms.
• Ensure regulatory compliance, particularly with POPIA.
• Oversee data services for a range of stakeholders: universities, students, banks, credit bureaus, and verification agencies.
• Build and maintain strategic vendor relationships to support evolving technical needs.

• Create and execute data-driven sales and marketing strategies to achieve business targets.
• Expand and strengthen relationships with existing and new clients across public institutions and private sectors.
• Promote company’s solutions at forums and industry events.
• Supervise the CRM database and ensure accuracy in client records.

• Collaborate with the Finance Manager to drive profitability and sustainable financial strategies.
• Review operational budgets and financial reports for performance optimisation.
• Identify cost-saving opportunities and revenue diversification channels.

• Establish and update organisational policies to maximise performance.
• Ensure efficient internal processes aligned with business goals.
• Lead cross-functional teams and build high-performing departments.

• National travel to university and TVET college sites.
• Engagement with diverse institutions and industry players.
• A fast-paced environment where innovation is encouraged.
• The chance to influence the future of data services in education.