Human Resource Clerk

SUMMARY:
An Internal Vacancy exists for a Human Resources Clerk in the Human Resources Division based in Centurion.

To manage and coordinate all Injury on Duty (IOD) cases in compliance with the Compensation for Occupational Injuries and Diseases Act (COIDA), ensuring timely reporting, accurate documentation, and effective support for affected employees.

 The suitable candidate’s main responsibilities and duties include, but are not limited to, the following:

POSITION INFO:

• IOD Case Management
  • Receive and document all workplace injury reports.
  • Complete and submit required COIDA forms (e.g., W.CL.2, W.CL.4, W.CL.5, W.CL.6).
  • Liaise with the Compensation Fund and Department of Labour.
  • Ensure submission of medical reports and progress updates.
• Compliance & Reporting
  • Maintain accurate IOD records and case files.
  • Ensure employer compliance with COIDA and OHS regulations.
  • Prepare monthly IOD statistics and incident reports.
• Employee Support
  • Guide employees through the claims process.
  • Provide updates on claim status and compensation.
• Risk & Safety Collaboration
• Work with Health & Safety teams to investigate incidents.
• Identify trends and recommend preventative measures

• Grade 12 or equivalent qualification
• National Diploma or Degree in Occupational Health & Safety, HR, or related field.
• 2–5 years’ experience in IOD case management or compensation administration.
• Knowledge of COIDA, OHS Act, and related labour legislation.
• Strong administrative and communication skills.
• Attention to detail and accuracy
• Empathy and professionalism
• Problem-solving and decision-making
• Ability to work under pressure
• Proficiency in MS Office and case tracking systems