IT Administrator

Recruiter:

Neoc_People

Job Ref:

JHB000049/KM

Date posted:

Tuesday, June 28, 2022

Location:

Pretoria, South Africa

Salary:

R21000 CTC Monthly

JOB SUMMARY:
We are searching for an IT Administrator to form part of the business. The right person should have a good knowledge and experience working with network and server technology as well as typical IT services found in an advanced network and ensure the stable operation of the in-house networks and to design, install, administer, and optimize company servers and related components, as necessary.

JOB DESCRIPTION:

SAP

SAP Business One experience is essential
Assist users with day to day queries
Provide training to users where applicable
Update and maintain user rights
Creation of additional reports as required
Update existing reports as required
Implementation of new modules as required
Update of current modules as required
Creation of reports on Management Reporting Services based on SAP information
Maintaining the linking of data between SAP and Management Reporting Services

CRM

Management and maintaining of CRM application
Update CRM application according to company needs
Deployment of CRM application to user computers, tablets and mobile phones
Assist with exporting of CRM database information

First line support

Manage all network connection problems (WAN/LAN); Wireless / Wired / Mobile data (Firewall, switch, Wifi)
Manage all Applications; Windows, Microsoft Office, SAP, Management Reporting Services, Remote desktop connections
First contact point for users with questions / IT related incidents by phone, by mail and remote assistance
Offer support on any kind of questions/issue's users have/experience
Troubleshooting basic computer issues (user hardware, system, and software)
Troubleshooting basic connectivity issues
Troubleshooting basic 'user' issues

IT Administration

Implement a backup system and ensure backups are verified and correctly run to ensure business continuity
Ensure network cables and cabling is installed appropriately
Ensure all antivirus software is updated on a regular basis
Setup up of computers and tablets for new users
Troubleshooting any issues with local internet connections. Optionally monitor local connections and infrastructure. Contact local ISP to resolve local internet connections
Fulfill network administrator duties
Facilitate and execute the process to change to own IT infrastructure
Assessment of local applications used by users that possibly have to be re-installed or that contain data that has to be archived
Assist with the change of email exchange server
Archive all emails to existing PST-file or new PST-file
Change of Windows product key and activate Windows again and/or deploy a new operating system
Continual deployment of Group company’s IT procedures
Implementing a server to be accessed by all users
Maintaining of printer network and printers
Assisting with VPN queries
Implementing IT procedures

Reporting on:

Current IT issues and project management of the issues
Update user list against company equipment
Update flow charts or IT mapping as and when there are changes

Experience and qualification

Minimum 3 years in IT/software development, systems administration.
Must have relevant IT qualification.
Perform and maintain system backups and recovery via backup software.
Administration of cloud-based infrastructure
Strong technical and user guide documentation skills

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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