IT Field Technician

Recruiter:

IT Empowered Consulting (Pty) Ltd

Job Ref:

PTA000028/Lo

Date posted:

Wednesday, June 4, 2025

Location:

Johannesburg, South Africa

Salary:

11 600 Monthly

SUMMARY:
To provide End User Technical Support for users of Clients. Manage, maintain, and repair IT systems. To maintain the companyâs computer services and equipment. Build partner relationships with client.
Build partner relationships and gaining user trust as a trusted IT advisor.

POSITION INFO:
Key Performance Area

Ensure that contracted customer Service Level Agreements are met (resolved)
Hardware and Software installations and maintenance
Plan for, and executes service activities on installed machines, including assisting with installations, discontinuance and repairs.
Minimise assigned equipment downtime to optimise system performance.
Performs self-sufficient diagnosis
Migration Office 365

Qualifications:Â

Matric; Technical Support NQF Level 4
CompTIA A+
CompTIA N+
ITIL Foundation Certification
Microsoft Azure Fundamentals â AZ900
Microsoft Office 365 Fundamentals â MS900
MTA: Windows Operating System Fundamentals (Windows 10)
Microsoft 365 Certified: Modern Desktop Administrator Associate

Years of Experience:

2 - 4 years of Technical Support with an emphasis in MS Operating Systems, MS Office or Office 365 and Office Applications

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