IT Manager

Location: Centurion, South Africa
Salary: R720 000 pa negotiable
Recruiter: Talent Evolution
Job Ref: ITM-TE
Summary: The main purpose of this position is to design & maintain the technical infrastructure as well as architectural enhancements to drive optimisation

 

 

Job Description

Duties:

  • Collate all documentation related to I.T. infrastructure in Microsoft Teams.
  • Assess commonly experienced issues for root cause and remediate. Repeat in all areas.
  • Listen to client complaints to grasp what common issues are, as well as random ones, and investigate and remediate. And DOCUMENT and SHARE on Teams.
  • Identify core weaknesses in the I.T. infrastructure, and remediate with assistance from Network Engineer, hard manager and other technical staff
  • Remember the company branches when contemplating a solution or planning one such as a contingency, e.g. Disaster Recovery.
  • Regular review of server capacity/storage capacities/network capacities for all infrastructure including branches.
  • Conduct research and evaluate trial products that have benefit for the company.
  • Conduct POCs for a requirement to determine the best solution.
  • Familiarise oneself with current hardware and upgrades to existing HW to understand whether they are worthwhile considering when EOL/capacity changes occur.
  • Conduct bi-annual penetration tests and vulnerability assessments on all domains, including network appliances/servers/workstations.
  • Collate all documentation related to I.T. infrastructure in Microsoft Teams.
  • Conduct bi-annual penetration tests and vulnerability assessments on all domains, including network appliances/servers/workstations.
  • Assess mobile device security with testing of laptops and mobile devices in various scenarios where device has been stolen/lost/damaged
  • Assess OneDrive for Business adoption throughout company to determine non-compliance with company directive that every employee make use of it for data backup.,
  • Use SOPHOS Central and conduct phishing tests on specific individuals or groups e.g. Finance staff. Frequently until employee awareness is high
  • Regularly assess network issues and identify common / frequent symptoms to identify the root cause of the issue in question.
  • Be able to identify what is really required ITO a solution, vs. value-adds and "unnecessary extras' being offered by a vendor proposing a solution
  • Analysis of trending technology via Gartner and other reputable sources and its application within the company
  • Weighing up cost vs quality and ability to scale WRT hardware and network technologies when making purchasing decisions.
  • Regular assessment of technologies and standards used across entire group
  • Regular review of internet provider services company to maintain best price and Quality of Service levels.
  • Windows Server + SQL Server data backup and restore using Backup Exec, GoodSync + Total Command
  • IIS website management, specifically SSL certificate renewal via authorised certificate authorities.
  • Domain hosting management, including backup, access control, DNS and storage quotas.
  • Hardware lifecycle management including warranties, support contracts and maintenance agreements.
  • Generator maintenance, server room airconditionditioning maintenance, UPS maintenance.
  • Network cabling in all server/network rooms and branches must be kept neat and labelled.
  • Windows Updates must be kept up to date using GFI Languard and Windows Update and WSUSOffline.
  • Endpoint protection must be installed on all clients and servers.
  • Capacity management ITO network, internet lines, failover lines, servers, workstations, storage devices.
  • Hardware and software procurement, asset management, license management.
  • Helpdesk review of outstanding issues/unassigned and tally of tickets between both systems administrators Engage Systems Administrators and determine current issues and remediation measures.
  • Engage and manage external suppliers rendering services to company.
  • Engage with Systems Administrators to determine any outstanding/changed requirements.
  • IIS website management, specifically SSL certificate renewal via authorised certificate authorities.
  • Domain hosting management, including backup, access control, DNS and storage quotas.
  • Hardware lifecycle management including warranties, support contracts and maintenance agreements.
  • Generator maintenance, server room airconditionditioning maintenance, UPS maintenance.
  • Network cabling in all server/network rooms and branches must be kept neat and labelled.
  • Windows Updates must be kept up to date using GFI Languard and Windows Update and WSUSOffline.
  • Ensure system administrators are performing their duties on a pro-active basis weekly.
  • Focus on client support and remediation with focus on pro-active measures at all times.
  • Meet with external vendors offering potential services and products that would benefit the company.
  • Liaise with external service providers rendering network/hardware/software/technical support to the company

Requirements:

  • Minimum 5 years relevant experience
  • BSC computer Science
  • Microsoft Certified Professional
  • A++

 

System experience required:

  • Office 365 Advanced
  • MS Azure Advanced
  • MS SQ Advanced
  • Email Systems Advanced
  • Microsoft Windows Server Advanced
  • SDLC Management on infrastructure Intermediate
  • IT Project Management skills Intermediate

Should you not receive a response within 10 working days, please consider your application as unsucessful

 

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