IT Operations Manager

Recruiter:

Rad Resources

Job Ref:

PTA000425/CVD

Date posted:

Tuesday, July 1, 2025

Location:

Pretoria, South Africa

Salary:

46000 Monthly

SUMMARY:
We're seeking a versatile IT Operations Manager to ensure the smooth, secure, and efficient running of our IT infrastructure across multiple sites. You'll manage systems, networks, cloud access, and security, while also supporting end users and automating tasks through scripting. From remote support to troubleshooting and performance optimization—you’ll keep our tech ecosystem running at its best.

POSITION INFO:
Direct Reports:

Senior Systems Administrator
Security Engineer
IT Systems & Support Technician

Minimum education (essential):
Bachelor’s Degree in Computer Science, Information Systems or equivalent

Minimum education (desirable):

Microsoft 365 Certified: Administrator Expert
Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Information Protection and Compliance Administrator Associate
Salesforce Certified Administrator
Professional Google Workspace Administrator
CompTIA Network+
CompTIA Security+
CompTIA Cloud+
ITIL Certified

Minimum applicable experience (years):
3 - 5 years relevant experience

Required nature of experience:

Microsoft Entra ID management of users, groups, and roles.
Microsoft 365 conditional access policies and Identity Protection.
Microsoft 365 monitoring of security related logs and alerts, on endpoints and identities.
On-premises Active Directory Domain Services (AD DS) design, deployment, and management.
On-premises Active Directory Certificate Services (AD CS) configuration and management.
On-premises endpoint management and configuration using Group Policy .
Cloud-based endpoint management and configuration of Windows and Mac endpoints, using tools such as Microsoft Intune.
Salesforce CRM administration and management, including user management and security settings.
Google Workspace administration and secure configurations.
Networking design, configuration and management (physical and logical), including routers, switches and firewalls.
Network monitoring and troubleshooting
ITIL processes such as Incident Management, Change Management, and Service Desk operations.
Scripting languages such as PowerShell, Python, or Bash.
Automation configuration management, using tools such as Ansible, Puppet, or Chef.

Skills and Knowledge (essential):

Microsoft Entra ID
Microsoft 365
Google Workspace
Salesforce
On-Premises Active Directory
Windows, Mac and Linux OSStrong understanding of networking Protocols.
Physical network components and how to construct a physical network.
Logical network components and how to construct a logical network.
ITIL Framework

Skills and Knowledge (desirable):

Microsoft Intune
Jumpcloud
Microsoft Defender for Endpoint
Crowdstrike
Microsoft Sentinel
AWS
OPNSense Firewall
Zenarmour
VoIP Systems
CCTV Systems

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