IT Technician (Senior)



Pro Personnel

Job Ref:


Date posted:

Wednesday, February 8, 2023


Rustenburg, South Africa


6000 Monthly

Our client is looking for an IT Technician (Senior) in the Retail Sector, Northwest, Rustenburg Area.


The successful candidate will have to meet the following minimum requirements.
  • Matric
  • A+, N+, MCITP/MCTS, MCSA Qualifications
  • Must have own reliable transport.
  • Fully bilingual in Afrikaans/English
Duties will include but not be limited to:
  • Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
  • The position responsibility requires independent analyses, communication and problem solving.
  • To Progress/close incidents to satisfactory conclusion on the incident system
  • Works with vendor support contacts to resolve technical problems.
  • Ensure Desktop computers interconnect seamlessly with diverse systems.
  • Work with procurement staff to purchase hardware and software.
  • Assesses functional needs to determine specifications for purchases.
  • Maintain Telephone systems.
  • To provide a mentor and training role to co-workers
  • Assist PC Users on the Network locally and remotely with the day-to-day IT problems and tasks – up to 40 Users.
  • Assist with Microsoft PC Network and printer related problems.
  • Installation and configuration of new use P C, Mobile phone and 3G devices
  • Maintaining and ordering of copier consumables and service fault logging/tracking on behalf of customer
  • PC Maintenance
  • PC hardware fault finding and support
  • Software support
  • Network installation and setup
  • Printer support
  • PC setup
  • Ensuring correct software is loaded onto the user’s machine before delivery
  • Desktop Support on site
  • Format and Reload of user machines, ensuring all user data is backed up and secured before format
  • Install, configure and support all Microsoft desktop operating systems.
  • Install, configure and support all Microsoft and other application software (desktop).
  • General hardware installation and troubleshooting (desktop).
  • General troubleshooting on all IT related equipment.
  • Respond to and resolve support calls at customer sites.
  • Remote administration of workstations.
  • Responding to monitoring system alerts.
  • Resolve support calls via remote connection (desktop).
  • Complete desktop configuration documentation for client sites.
  • Execute orders and follow up service and repairs with external suppliers.
  • Identify possible risks or problems and escalate to senior engineer.
  • Collect and deliver stock when required.


NB! This job is now closed. You can apply for other jobs by uploading your CV.




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