Inbound Travel Specialist Retail

Looking for an Inbound Travel Specialist to deal with Retail Agents abroad.

Experience required:

Minimum of 3 – 5 years previous inbound tour consulting experience required

Good understanding of terms and conditions, product knowledge, third party and Product destinations

Understanding of travel industry channels

Excellent computer skills including:

Tourplan advantageous

ESS is essential

MS Office applications

WETU

Duties include:

Creative planning and designing of itineraries

Managing the reservations process for bookings in a manner which ensures guest budget is achieved

Handling of bookings from quote to finalising, invoicing and travel documents

Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues

Emergency duty will be on a rotational basis

Working hours early and late shift on a weekly rotational basis

Calm and professional manner of servicing agents and guests

Proactive selling of products and services

Sales process and methodologies

Problem-solving skills