Industry Technical / Customer Support Specialist - Household Care Raw Materials

Location: Johannesburg, South Africa
Salary: Negotiable
Recruiter: Prostaff Holdings
Job Ref: PS008698/VL
Summary: A well-established global company specialising in household care product ingredients requires the above to provide technical support to customers on formulation development within the Household Care industry and developing new business as well as maintaining existing business.

 

 

Job Description

Minimum requirements for the role:

  • Tertiary Qualification, ideally a Degree or BTech. in Biotechnology or Chemistry or Chemical Engineering or related is essential.
  • Previous experience having worked in the Household Care or Industrial Institute industry formulation is essential.
  • Previous SAP experience is preferred but not essential.
  • Excellent verbal and written English communication skills are essential.
  • Ability to communicate in Portuguese would be advantageous.
  • Must be customer-orientated with good technical understanding.
  • Must be willing to travel.

The successful candidate will be responsible for:

  • Technical:
    • Providing technical support to customers on formulation development in household care as well as advising how best to include solutions offered by the company.
    • Liaising with the Account Manager and Business Development Manager to drive opportunities and sales.
    • Supporting plant trials or application trials with customers.
    • Providing technical support to regarding in-use application of company solutions in industrial cleaning.
    • Planning and reporting laboratory studies as part of project plans.
    • Providing on-site customer training when required.
    • Presenting results of trials to customers.
    • Providing guidance and information to the Laboratory Technicians to secure efficient and prioritised solving of tasks.
    • Establishing and maintaining a network of selected universities.
  • Sales:
    • Developing new, Industrial and Institutional business as well as maintaining and growing existing business for the HHC consumer business.
    • Liaising closely with the Account team to drive sales via opportunity management processing.
    • Identifying, capturing and monitoring new opportunities and business threats.
    • Creating account and activity plans for customers.
    • Maintaining a healthy pipeline and give input into sales figures.
    • Presenting sales pitches and commercial cases to customers.
    • Ensuring the demand plan is updated as well as liaising with the Supply Chain team to ensure replenishment is completed.
    • Liaising with Customer Service Management team to ensure customers are assisted to the highest standard.

Salary package, including benefits, is highly negotiable depending on experience gained.

 

New users - Upload your CV                      Existing users - Login here

 

Similar jobs your might be interested in:

Industry Technical / Customer Support Specialist - Household Care Raw Materials
Johannesburg
A well-established global company specialising in household care product ingredients requires the above to provide technical support to customers on formulation development within the household care industry and developing new business as well as mai...
28 days ago


Project Engineer – with experience in the Metal Furnace Industry, Gauteng
Roodepoort, Gauteng
To successfully manage and construct small, medium and large projects (EPCM/ EPC), both Greenfield and Brownfield in the mining environment with a special focus on Metal Furnaces.
8 days ago


Industry Sales Specialist - Heat Transfer and Cooling Products
Johannesburg
industry Sales specialist - Heat Transfer and Cooling Products JHB R500 000
15 days ago


Industry Manager - Chemical - Personal Care and Pharma
Johannesburg
My client is looking for an industry Manager, they are a Chemical Company and require this person for their Personal care and Pharma division
15 days ago


Industry Manager - Pharmaceutical Raw Materials
Johannesburg
A well-established international speciality chemical supplier requires the above to maximise profitability, control working capital, grow the portfolio and achieve budgetary objectives for the selected product portfolio.
17 days ago


Internal Auditor - Manufacturing Industry
Johannesburg
A professional, innovative and future-forward organisation in the Manufacturing sector is looking to employ a qualified and experienced Internal Audit Manager.
22 days ago


Senior Specialist: Business Analyst
Midrand, Gauteng
Start ASAP
New!


Packaging Specialist: Print & Design
Johannesburg
Our client in the Roodepoort area has an opportunity available for a Packaging specialist in Print and Design.
1 day ago


Group Logistic Manager
Johannesburg
One of the leading suppliers in construction and mining industry is looking to have a Group Logistic Manager on their Supply Chain team. This person would must understand railway transport, manufacturing and quarries. I believe this is a great opport...
1 day ago


Senior Artisan Fire and Access - Telkom
Centurion
Our client in Facilities Management, is looking for someone to carry out timeous and quality planned, preventive and emergency maintenance on all specified Fire Detection and Security Control equipment and technical Security System equipment to achie...
1 day ago


SEO and Data Specialist
Johannesburg
SEO and Data specialist
1 day ago


 

Create a free job alert for                                

Industry Technical / Customer Support Specialist - Household Care Raw Materials in Johannesburg

Enter your email address below
and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you. By giving us your email address your agree to our Terms and Conditions