Internal Sales

SUMMARY:
Are you a detail-driven sales administrator who thrives on delivering top-notch client service and keeping operations running smoothly behind the scenes? This could be your opportunity to join a trusted supplier in the industrial safety and training sector. If you’re eager to grow your career in a stable, supportive team and enjoy both admin and customer engagement, this role is worth exploring.

POSITION INFO:

About the Company

Our client is a well-established industry leader in the safety training and protective equipment sector. Their Johannesburg branch supports a wide range of clients with product expertise, fast turnaround times, and a strong emphasis on service excellence. This is a permanent, office-based role with company benefits and growth potential.

Role Overview

As an Internal Sales Administrator, you will manage the full sales administration cycle, from quotes to invoicing, while maintaining client relationships and supporting the sales process through telephonic and email follow-ups. The role is ideal for someone with a solid administrative foundation, excellent communication skills, and a proactive attitude toward problem-solving and client service.

Key Responsibilities

• Process customer quotations and sales orders accurately and efficiently.
• Follow up on outstanding quotations and orders.
• Manage incoming customer queries and provide relevant product information.
• Conduct telesales activities with new and existing clients.
• Coordinate delivery and collection planning with clients and couriers.
• Support with general administrative tasks as needed, including assisting with stock takes.
• Maintain professional, prompt communication via phone and email.

Requirements

• Minimum 3 years' experience in a similar internal sales or sales admin role.
• Matric certificate required.
• Strong written and verbal English communication skills.
• Proficient in MS Word, Excel, Outlook, and PowerPoint.
• Highly organised with good planning and time management skills.
• Able to handle high-pressure tasks and meet tight deadlines.
• Strong attention to detail and ability to multitask.

What’s in it for you?

• Stable, permanent position with a reputable industry player.
• Medical Aid and Provident Fund benefits.
• Opportunity to be part of a supportive and experienced team.
• Clear scope of work and autonomy in handling your sales administration.

 

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