Investment Solutions Support

Recruiter:

Network Recruitment

Job Ref:

NFR006918/Angie

Date posted:

Friday, July 11, 2025

Location:

Johannesburg, South Africa

SUMMARY:
A leading and innovative investment and financial services firm is looking for a driven and detail-oriented Investment Solutions Support Specialist to join their dynamic team. This is a fantastic opportunity for someone who thrives in a fast-paced, client-centric environment and wants to be part of a highly skilled investment support function.

POSITION INFO:
Key Responsibilities:

Manage the onboarding of new business at underlying MANCO level.
Act as a liaison between internal teams and clients to ensure delivery of high-quality investment solutions.
Handle client queries efficiently and timeously.
Collaborate with project managers on technology changes and implementations.
Manage internal and external stakeholder expectations regarding new applications.
Engage with product/service providers on administrative tasks.
Capture portfolio and investment data accurately.
Maintain strong professional relationships with clients, ensuring a consistently high level of service.
Support regulatory reporting including SARB and Reg 28 requirements.
Reconcile data between the investment admin platform and retirement fund asset managers.
Contribute to process reviews and special projects.
Submit daily trade files and resolve related queries.
Assist the investment team in developing automated systems and processes.
Utilize CRM and BI tools for effective client information management.
Ensure compliance with relevant regulatory frameworks.
Assist in complaint resolution and product/service troubleshooting.

Skills & Attributes Required:

Strong attention to detail and analytical skills
Excellent interpersonal and communication skills
Proactive and able to work independently as well as in a team
Capable of managing multiple projects and meeting tight deadlines
High-level proficiency in Microsoft Excel (pivot tables, functions), Word, PowerPoint, Power BI
Experience working with databases and research tools
Strong organizational and problem-solving abilities
Professional, client-centric approach

Qualifications & Requirements:

Bachelor of Commerce or equivalent NQF qualification (mandatory)
Valid driver’s license and own reliable transport
Willingness to work overtime when required
Solid time management and multitasking abilities
Strong work ethic and initiative-driven mindset

If you are interested in this opportunity, please apply directly. For more finance jobs, please visit

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

We also invite you to contact us to discuss your next career move in finance!

For more information, contact:
Angelique Jardim
Specialist Recruitment Consultant

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