Junior Training Facilitator and Coordinator

SUMMARY:
Our client who is dedicated to transforming healthcare through innovation, education, and people is looking for a Junior Training Facilitator and Coordinator to join their dynamic team. Our client delivers cutting-edge solutions and training to healthcare professionals nationwide. They are based in Centurion, and this is on a contractual basis.

POSITION INFO:
Experience, Skills & Functional requirements:

• 2-4 years’ experience in a similar role advantageous
• Relevant tertiary qualification preferred
• LMS and Moodle experience advantageous
• Sound ability on Microsoft Office applications, including but not limited to Outlook, Word, and Excel
• Critical thinker with and complex problem-solving skills
• Excellent planning-, organisational- and time management skills
• Strong communication-, interpersonal- and mentoring skills
• Attention to detail and self-motivated and the ability to work under pressure
• Ability to adapt to a changing environment
• Conflict-resolution ability

• Training preparation and delivery/ facilitation:
• Study the training topic
• Facilitate training via different mediums
• Ensure that client knowledge and understanding is of a high standard
• Create training material and preparations if applicable
• Development, Innovation & Maintenance:
• Create training tools, for example, user manuals, videos, etc to ensure stimulating and interesting training.
• Updating of existing training tools after system updates and releases
• Training Assessments:
• Development of activities/assessments for training sessions
• Comprehensive, accurate and timeous grading, reporting and feedback of assessment results

• Course Content:
• SCORM relevant content and load/add on the LMS
• Create fillable PDFs for formative assessments
• Edit Zoom training sessions and embedding the content thereof on the LMS
• Upload training plans to LMS, if applicable
• Ensure that relevant badges are assigned to relevant courses and content, if applicable
• Upload quizzes/assessments:
• Updating quizzes/assessments per course on the LMS
• Creating quizzes/assessments per course on the LMS, if applicable
• Integrity Platform:
• Ensuring the Integrity Platform is active on all summative assessments and functional
• Assist learners/students with technical queries relating to Integrity Platform
• Technical Support:
• Liaise with Moodle support teams (external and internal) regarding any technical issues experienced with the LMS
• Conduct induction session relating to the LMS to new learners
• DUXAH Website Administration:
• Loading of weekly news articles on DUXAH website
• Loading of marketing documentation for various course categories