Key Account Manager

Location: Johannesburg, South Africa
Salary: Market related
Recruiter: Vox Telecommunications
Job Ref: JHB000417/TD
Summary: To effectively position Vox Telecom as being the definitive supplier of knowledge, products, solutions and services within the telecommunications industry. Vertical and horizontal account analysis and penetration to ensure that all possible product / solution opportunities in existing and associated accounts are explored. Presentation of a comprehensive architectural strategy plan of each account

 

 

Job Description

Job description includes but not limited to: -

Ensure there is a relationship forged with every level that play a role in the decision making at the customer site

Identify any possible threats, competitors and consultant influences that may cause the customer to cancel

To consistently meet set net of churn growth targets

Constantly monitor of renewal dates, overflow, quarterly project plan and analysis industry trends, debtors and technical (helpdesk) interaction and involvement to maintain customer service levels

Utilise and incorporate competencies of the services of the “Product Specialist” & “Product Managers” to ensure that the companies required budgets are met.

Foster an atmosphere of self-study with regards to trends in the telecommunications market so as to ensure that the company is viewed as a leader in the Telecommunications industry.

Minimum requirements


Grade 12

Diploma in Business Management or related

3 Years of experience in Telecom industry

3 years experience in Account Management

Knowledge of Telecommunications legislative changes

In Depth Product knowledge of all core products and services

Skills and knowledge

Sound understanding of telecommunications, networking & data

Understanding your client’s business & needs

Good prospecting, negotiation and presentation skills

 

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