Key account executive (Import/export/logistics)

SUMMARY:
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POSITION INFO:

Purpose of the Role: To conducts sales out in the field via face-to-face interactions with both potential and existing customers, offering the best possible customer experience as well as providing hands-on explanations of any new or updated products when necessary.

Key Responsibilities and Deliverables:
• Sale generation and expansion of the Company’s customer base
• Relationship management
• Functional management
• Administration

Sale generation and expansion of the Company’s customer base
• Work towards achieving monthly budget targets set by Senior Management and ultimately the Sales’ Department annual target
• Assist in the creation of the annual Sales Budget.
• Develop customer base for all products manufactured in the organisation.
• Coordinate with the Planning Manager with regards to customer queries and production plan.
• Manage Customer accounts allocated to her portfolio.
• Expansion of services and product offerings
• Development of long-term deals between the Company and customers
• Reports all matters regarding the export market to the Director: Business

Development and or Management /Relationship management
• Work towards improvement of communication with Current customer and also develop interpersonal relations with the

• Receive and relay all crucial customer feedback received from visits and surveys.
• Update the Company price list from time to time, in line with communication received from the Director: Business Development or Managing Director.
• Communicate with the Logistics Department in relation to goods available in stock and demarcated dispatch area.
• With the support of the Finance Department, ensure that payment terms are adhered to by the customer and be responsible for the collection of monies owed by assigned customers.
• Build and maintain relationships with other internal Company departments such as those in Operations and Finance, to ensure a streamlined customer
experience. This expectation is extended to other members in the sales department including the internal sales team members.
• Engage vigorously with customer representatives in the respective logistics, purchasing, product management, project managers, brand specialists and network owners’ departments to ensure complete knowledge of the customer as an entity.
• Create long term evolution partnerships and conclude deal negotiations in their entirety or as far as possible.
• Engage with customers face to face, telephonically and digitally (Skype, GoToMeeting, Teams, Zoom)
• Create new customer engagement

Requirements

• 3+ years sales experience
• preferably sales within a manufacturing environment 

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