L3 IT Engineers

Recruiter:

Network Recruitment

Job Ref:

ITA005817/Raees

Date posted:

Sunday, May 24, 2026

Location:

Johannesburg, South Africa

Salary:

Monthly

SUMMARY:
We are seeking a highly skilled Level 3 IT Engineer to join our team in Sunninghill. This role is suited to a technical expert who thrives on solving complex problems, driving system improvements, and playing a key role in maintaining high-performance IT environments.

POSITION INFO:
ð Sunninghill, Johannesburg
ð¼ Office-based (08:00 – 17:00)

As a Tier 3 Engineer, you will handle advanced technical issues across infrastructure, networks, and applications, while collaborating with internal teams, vendors, and stakeholders to deliver long-term solutions.

Key Responsibilities:

Provide advanced troubleshooting and resolution of complex IT incidents
Conduct root cause analysis (RCA) and implement permanent fixes
Support and optimize infrastructure, networks, and systems performance
Manage critical escalations and liaise with external vendors when required
Ensure system uptime, stability, and performance improvements
Drive security best practices, including patching and vulnerability management
Contribute to documentation, knowledge sharing, and mentoring of junior engineers
Participate in strategic IT initiatives such as automation and system upgrades

Key Skills & Experience:

Proven experience in a Tier 3 / Level 3 IT support or infrastructure role
Strong expertise in advanced troubleshooting across networks, servers, and applications
Solid understanding of system performance, monitoring, and optimization
Experience with root cause analysis and problem management
Knowledge of IT security, patch management, and compliance standards
Ability to work independently on high-impact, business-critical issues
Strong communication skills with the ability to engage technical and non-technical stakeholders

Requirements:

Based in Johannesburg (preferably within close proximity to Sunninghill)
Own reliable transport (client site visits required)
Must have legal eligibility to work in South Africa

What Success Looks Like:

Reduced incident resolution times (MTTR)
Improved system uptime and performance
Effective root cause analysis and permanent issue resolution
Strong contribution to team knowledge and continuous improvement
Positive customer and stakeholder feedback

Why Join Us?:

Work on complex, high-impact technical challenges
Be part of a collaborative and forward-thinking IT team
Opportunity to contribute to strategic IT projects and innovation

Apply Now!

For more information contact:
Raees Sadek
IT Recruitment
Researcher

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