Lodge Manager

SUMMARY:
Lodge Manager

POSITION INFO:

Exclusive 6 bed lodge is recruiting a Lodge Manager with 3 years’ experience as a Camp Manager. This role is live-in at a lodge near Hluhluwe. It is open to single applicants and regret no pets.

Experience required:

Experience in the service industry especially in dealing with guests and staff

Hospitality qualification

Environment

The surrounding communities

The country

Valid unendorsed SA driver’s license essential

Communication skills - with guests and fellow staff members

Standard of your work must exceed the standard of the lodge

Good organisational ability

Lateral thinking ability

Initiative

Must adhere to World Class Hospitality and Service Standards

Professional, courteous, hospitable to guests

Must be able to cope under pressure to meet guests needs

Must be able to lead people and correct things when needed

Honest, have good integrity, proactive and driven person who has career ambitions

Duties:

Prepare welcome and departure notes for guests

Check guests in during the day and manage dietaries, children, or any other special requests

Implement and follow the BOPs

Host guests

Check set ups

Check guests out and do daily room checks

Provide superior service and quality to guests

Manage bar orders

Manage staff

To apply send updated CV and references to