Logistics Manager

Our client is looking for a responsible Logistics Manager to ensure that efficient and effective planning is implemented throughout the Logistic Department to drive customer service excellence cost-effectively.

Responsibilities:

• National Logistic Planning
  • Managing the Company fleet and outside Contractors.
  • Identify transporter organizations, negotiate contracts and rates, and approve third-party deliveries.
  • Develop distribution schedules to ensure effective customer service and utilization of transport.
  • Optimize the scheduling of the fleet leading to an improved vehicle and route utilization.
  • Continuous execution, monitoring, and exercising of corrective controls through dynamic re-planning and exception management.
  • Monitoring transportation capacity and ensuring short and long-term constraints are flagged.
  • Transport allocation to internal and external transporters to ensure effective usage of resources, customer service, and cost containment.
  • Ensuring customer expectations are communicated to the Operational department.
  • Review the loading schedule provided by Operations and recommend changes to customer service.
  • Take responsibility for sufficient utilization of the Company's vehicle fleet to ensure profitability.
  • Manage the handling of seed transportation to ensure its effective and efficient delivery.
  • Manage logistical planning functions for key account customers.

• Continuous Training
  • Ensure Logistic Procedure is up to date and relevant, and approved by the Commercial Director.
  • Ensure all staff is trained and understands the Logistic procedure as well as all relevant procedures.

• Customer Service
  • Ensure customers receive the correct stock ordered at the agreed time.
  • The customer strike rate is reported on a daily, weekly, and monthly basis.
  • Full ownership of implementing actions to continuously ensure strike rate requirements are met.

• Export Management
  • Responsible to receive forwarding quotations for Commercial Director approval.
  • Handle all communication interactions between SOILL and the forwarding company.
  • Ensure all necessary documentation is provided to Sales, Customer, Finance, and Operations.

• Import Management
  • Handle full communication between the forwarding company and all relevant departments.
  • Ensure slot bookings are in place for the collection and delivery of imported products.
  • Ensure all necessary documentation is provided to Sales, Customer, Finance, and Operations.

• Communication
  • Actively supervise daily delivery schedules and progress, and implement rectification actions to drive operational efficiency and customer service levels.
  • Report any deviations every week to the Commercial Director along with rectification actions to improve delivery routes.
  • Facilitate communication between Planning, Administration, Operations, and Sales.
  • Implement any customer feedback requests to the Company.

• Cost Management
  • Responsible to drive operational and logistic excellence within set parameters, providing daily, weekly, and monthly reporting along with continuous improvement.
  • Critically analyzing all spending and optimizing return on expenses.

• Supplier Relationship Management
  • Optimizing supplier relationships to ensure an open and honest relationship is maintained.
  • Setting up and managing contractual obligations with both parties.
  • Leveraging opportunities identified with the supplier to increase efficiency and effectiveness.

• Fleet Management
  • Ensure all trucks are roadworthy and in good condition for deliveries according to agreed internal parameters and customer expectations escalate.
  • Ensure weekly meetings with the Maintenance team.
  • Implement a good Fleet Management Plan.

• Handling of Drivers
  • Ensure customers receive the correct stock ordered at the agreed time and per planning.
  • Ensure drivers are trained to drive different truck types.
  • Escalate Driver issues with deliveries to the Commercial Director.

• Truck Allocation
  • Communicate planning to the Operational department daily.
  • Make decisions using third-party transporters to achieve service delivery.
  • Facilitate all third-party transport communication.

• Vehicle Tracking
  • Actively supervise daily delivery schedules and progress and implement rectification actions to drive operational efficiency and customer service levels.
  • Report any deviations every week to the Commercial Director along with rectification actions to improve delivery routes.

• General Administration
  • Compiling an optimal distribution strateg