SUMMARY:
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POSITION INFO:
The Maintenance Supervisor at Birkenhead House works closely with the Maintenance Manager to ensure that all hotel Maintenance requirements are met and kept at the highest Royal Portfolio standards. This position is an integral role in ensuring that Birkenhead House meets the purpose of The Royal Portfolio, which is “to give our guests a complete experience and a perfect stay.”
MAIN DUTIES & RESPONSIBILITIES
- To ensure that the day-to-day operations of the maintenance department are carried out according to the standards of the company and as specified by senior management
- Conduct maintenance checks in all arrival rooms according to the maintenance check list.
- Check public areas thoroughly for any maintenance issues.
- Ensure that all hotel equipment needing attention is checked and is functioning properly.
- Ensure that necessary maintenance stock levels are maintained.
- Receive and check all maintenance orders that get delivered to make sure they are accurate.
- Report any breakages or problems to management and the maintenance manager immediately.
- Monitoring progress of all Gardens and Grounds men with their daily tasks.
- Make sure a complete and thorough hand over is written and verbally communicated every morning and afternoon.
- Ensuring a secure and safe working environment in the maintenance department and the rest of the hotel at all times.
- Make sure new staff understand their jobs and assist them if they need help.
- Lead by example with appearance and personal hygiene and to ensure that all maintenance staff on shift look neat and professional in their respective uniforms.
- Communicate with all other operating departments, particularly; FOH, FO, and Kitchen to ensure that they are informed of any all matters that concern them.
REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS
- At least 2 years experience in a luxury hotel environment
- Must have worked in maintenance previously
- Must have Electrical Experience
- Must have HVAC experience
- Be very well presented, professional, enthusiastic and energetic
- Must have good communication skills in English (verbal, written and reading)
- Punctual, reliable, mature
- Pro-active, gets things done
- Must be a team player, have respect for fellow colleagues
- Positive attitude and highly responsive
- Team player
- Must understand and live our Purpose and Value Statement of The Royal Portfolio
- Candidates already in the Hermanus/ Overberg region will be given preference
It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.
South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.
Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.
