Manager OE: Performance & Learning

Purpose

Drive the implementation of and give effect to the performance dialogue and learning management strategies and processes, providing operational management by inculcating a high-performance culture within the organisation and ensuring that all employees embrace the principles of performance, learning and development. Foster a learning culture within the organisation.

Management of the learning and development function with the objective of leading critical programmes within the function

Key Performance Area

Performance Management

• Ensure that performance management is implemented and embedded in accordance with the organisation’s approved Performance Management Policy, Procedures and System
• Manage the development and implementation of effective and viable procedures, systems and processes to ensure compliance by all employees of the organisation
• Ensure effective and efficient communication on all relevant performance management matters including compliance with the policy and its processes.
• Ensure provision of support to the Human Resources team on the development of effective solutions to address challenges relating to performance management within the organisation.
• Ensure effective implementation and utilisation of the Automated System where performance reports will be captured, updated and generated.
• Manage the performance management processes and provide support to all the organisation’s employees to assist them in ensuring that they meet the objectives set for them.
• Coordinate the process for the development of Individual Performance Scorecards for all employees within the organisation.
• Analyse the Individual Performance Scorecards of each employee to ensure alignment to approved annual performance plan and the 5 Year strategy.
• Coordinate the process to review and conduct quality assurance of performance evidence as per the performance policy
• Ensure that grievances pertaining to performance management are dealt with timeously
• Coordinate the compilation of performance information for the development of the Annual Report.
• Identify opportunities for improvements in performance management product design and development.
• Ensure proper follow-up to all meetings, communiqué, directives and any other performance management matters.
• Manage and ensure effective filing system and tracking of performance information (manually and electronically)
• Project manage performance management within the reporting cycles determined by the organisation as per legislative requirements within a given financial year.
• Identify and facilitate training of employees on performance management within the organisation.
• Attend and ensure that the Human Capital clusters interests are properly represented at all relevant meetings, working groups, committees, forums or departments as and when required.

Learning & Development

• Partner with organisational leaders and HC to define and drive the implementation of an integrated learning & development strategy which aligns with the legislative skills authorities to ensure compliance with the Employment Equity and Skills development legal framework
• Ensure mandatory learning & development requirements are consistently delivered to meet statutory requirements
• In collaboration with the SDF, formulate and oversee the delivery of an organisational annual development plan offering learning techniques and development opportunities
• Lead, develop and oversee the provision of the organisations learning & development agenda linked to the BBBEE strategy
• Identify training tools that can be effectively applied to deliver learning content
• Effectively manage the learning functions to meet the organisation’s objectives of change implementation and business adoption
• Liaise with key stakeholders to identify learning & development needs. Ensure that mechanisms are in place to effectively conduct needs analysis
• Partner with the Manager OE: Organisational Culture to manage leadership development initiatives to ensure the organisation’s leadership teams are well equipped to deliver against strategic objectives
• Partner with the Talent function to proactively target development actions
• Collaborate with key stakeholders within the organisation and experts to provide learning solutions
• Manage the planning, co-ordinating and delivery of learning in the organisation when required
• Manage the learning budget and expenses as per guidance from Senior Manager Organisational Effectiveness
• Implement and manage a robust tracking mechanism for reporting purposes
• Manage the development of internal training material where necessary e.g. for updated processes in collaboration with change and employee experience teams
• Ensure that guidelines for development plans and career pathing discussions are adopted and embedded
• Keep abreast of latest trends and best practices in skills development and learning solutions
• Management of the Internship Programme which included implementation, tracking and control.
• Manage Employee Onboarding
• Ensure data accuracy of the Works Skills Plan (WSP)
• Manage progress against WSP on a quarterly basis.
• Manage submission of WSP & ATR to SETA.
• Network with service providers, SETA, other L&D professionals.

Generic Support

• The incumbent will be required to carry out extra projects as and when required.
• The incumbent will be a key team member of the Organisational Effectiveness management team
• The incumbent will be a trusted advisor on all performance and L&D matters
• The incumbent will be required to support and contribute to the OE function and reporting

Qualifications and Experience

• B Degree in HR
• Post Grad qualification will be an added advantage
• 7 years’ experience in a Human Resources environment of which at least 3 years at management level in Skills Development
• Proven experience in Performance Management & Learning & Development
• Experience in developing leadership and employee engagement programmes
• Experience working across the full OE value chain will be an added advantage

Working Conditions/Inherent Requirements of the Job

• Drivers licence code 8
• Work in a hybrid work environment (office & home)
• Must be willing to travel when necessary.
• Must be highly credible to internal and external stakeholders and is committed to delivering high levels of customer service
• Has strong analytical and critical reasoning skills to assess risks, anticipate difficulties and is capable of effective problem solving
• Can demonstrate a strong knowledge of current employment legislation in relation to OD/L&D
• Must be able to translate strategic goals into effective, achievable plans and is capable of monitoring their progress and outcomes

Core knowledge/Specialised knowledge

• Proven knowledge and experience of performance management
• Understanding of performance management principles.
• Understanding performance management models
• Understanding of relevant and applicable legislation
• Understanding of the principles underpinning all the disciplines reporting into this position.
• Understanding of local government

Leadership Skills/Technical Skills

• Excellent communication skills (including liaison, report writing, feedback and presentation);
• Information and knowledge management skills
• Strict adherence to deadlines
• Logistical and organising skills
• Innovative and Credible
• Proactive and Resourceful
• Computer literacy (MS Word, MS Excel, MS Project Office, MS PowerPoint and Internet)
• Project Management
• Analytical and strategic skills
• Insight and responsive
• Management and coordination of processes
• Good facilitation skills
• Empowerment & People Development.

Attitudinal/ Behavioural Competencies

• Customer service orientation
• High integrity and ethics
• Transparent and informing
• Consultative and informed
• Persuasive and influencing
• Relationship building
• Strategy and goal driven
• Tactful/thoughtful
• Team player
• Tenacious/determined

Interested candidates should forward their CVs to on or before the 14 March 2022.

Candidates who have not received any feedback from us after 6 weeks of the closing date must consider your application unsuccessful.