Network Program Director

SUMMARY:
MSc / MBA and at least 10 years experience. PMP certification is a requirement as well as senior project/program management experience. Background in network rollout and an understanding of service delivery process, models and strategy. Must be able to travel.

POSITION INFO:

A key roll in network projects delivery. Ensure customers experience an effective and efficient presales and service delivery engagement. Support network sales in critical opportunities/ programs to establish clear and realistic plans for delivery of products and services and ensure readiness to deliver on the pre-sales plan and ensure full alignment of contractual obligations with the customer. Lead the delivery of critical opportunities with full responsibility of the program / project delivery via establishing the delivery delivery processes, tools and methods . Must have a background in service delivery, network rollout, financial acumen and a good business understanding. Esure customer satisfaction and serve as the escalation point for all products and services delivery activities. Drive the establishment of of key projects in line with preseales and contractual commitment. Drive the recovery plan when necessary to secure reaching of targets.