Office Manager

SUMMARY:

A well-established telecommunications services provider is seeking an experienced Office Manager to be responsible for overseeing office administration, compliance, HR support, procurement, financial processes, and special projects to ensure efficient organisational operations.

POSITION INFO:

Minimum requirements for the role:

• Must have a degree in Business Administration, Finance, HR, or a related field
• Minimum 5 years’ experience in office management
• Experience in office administration for a small to medium-sized NPC will be an advantage
• Wide range of experience within an office

• Designing and implementing office policies by establishing standards and procedures, measuring results, and making necessary adjustments.
• Ensuring proper safekeeping of relevant documentation in line with company policy.
• Maintaining office supplies, overseeing IT infrastructure, and ensuring office equipment is operational.
• Managing relationships with clients, vendors, service providers, and the landlord.
• Producing timely office administration and operations reports, presentations, and correspondence.
• Ensuring adherence to legal, regulatory, and organizational compliance requirements.
• Maintaining up-to-date policies and procedures aligned with sector regulations.
• Supporting the CEO and board with governance-related documentation and reporting.
• Managing procurement processes, including sourcing suppliers and negotiating contracts.
• Ensuring compliance with procurement policies and financial controls.
• Monitoring and maintaining vendor relationships to ensure cost-effectiveness and service quality.
• Managing the full employee lifecycle, including onboarding, performance management, and employee record-keeping.
• Overseeing outsourced payroll services.
• Supporting the implementation of HR policies and procedures.
• Working closely with finance personnel to support budgeting, expense tracking, and financial reporting.
• Overseeing petty cash, invoice processing, and financial documentation.
• Ensuring compliance with financial policies and donor reporting requirements.
• Identifying opportunities for continuous improvement in office management systems and processes
• Undertaking ad-hoc projects as directed by the CEO.