Operations Manager - Frail Care

 

Recruiter:

Allmed Healthcare Professionals

Job Ref:

Ops-Mgr

Date posted:

Wednesday, November 9, 2022

Location:

CapeTown, South Africa

Salary:

Market Related


JOB SUMMARY:
Our Client in the private healthcare industry urgently requires an experienced Operations Manager to join their team in Cape Town.

JOB DESCRIPTION:

KEY RESPONSIBILITIES AND DUTIES:

The Operations Manager is responsible and accountable for tasks including, but not limited to: • Monitor Home Managers performance against goals to ensure that progress is being made, and that corrective action is taken if necessary • Meet regularly with Home Managers; facilitate resolution of issues/problems between business units and/or departments • Responsible for appropriate staff levels to meet requirements of each Home • Responsible for performance management of Home Managers 2 • Manage the morale of Home Managers by setting and demonstrating a strong business ethic dealing with employees, suppliers, and residents • Enhance and develop policies, procedures, and service systems to the goals of CPOA • Budget preparation and monitoring of Homes P&L • Monitoring financial performance to ensure that each Home is meeting or exceeding budgetary commitment • Develop and implement strategies around improving the financial performance of each Home • Handle enquiries and complaints which are escalated and present options to solve issues of concern • Examine reports to determine the operational activities of the organisation and ensure optimum performance • Ensure that all reporting employees adhere to company policies and procedures • Develop policies and procedures related to Operations and Services • Develop, foster and maintain excellent working relationships with colleagues, staff, residents and service providers • Ensure all repairs and maintenance requests and renovations are practical, legal and affordable • Investigate and recommend appropriate furnishings/equipment for CPOA Homes • Negotiate and oversee supplier contracts • Investigate new revenue generating business ventures and space utilization • Assist Home Managers with any client complaint matters, hours of operation recommendations and policy or procedure issues • Update the COO on a regular basis • Perform other duties as required • Coordinate communication between Head Office, Residents’ Committees, Home Management Committees (and Chairpersons) and Line Management • Attendance at Residents Committee meetings (Ad Hoc) • Attendance at Home Management meetings (chairing of meetings in the absence of Chairperson) • Attendance at AGM’s (Chairing of AGM in the absence of Chairperson) • Attend and report to Manco quarterly.

QUALIFICATIONS AND EXPERIENCE:

The following qualifications and experience are required for the position: • Bachelor’s degree with preference given to a Bachelor of Commerce or Business administration degree, or an equivalent Certificate would be advantageous • Five or more years previous management experience with proven leadership abilities • Project Management, Certified Facility Management or Facility Management Professional courses would be an asset • Effective leadership skills, with a strong focus on operations and business processes • Able to identify key issues; creatively and strategically overcome internal challenges or obstacles • A clear and solid understanding of personnel policies, practices, and procedures and other operational issues faced by the organization • Effective attention to detail and a high degree of accuracy • High level of integrity, confidentiality, and accountability • Sound analytical thinking, planning, prioritization, and execution skills • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills • Strong budgetary knowledge and experience in spending control/tracking • Excellent interpersonal and communication skills, (verbal and written) with competent decision-making ability • Strong organizational and time management skills • Previous experience in negotiation of business contracts and leases • Expertise in all aspects of business operations including customer service, inventory control, accounting, strategic planning, human resources, and general management • Expertise in building management, operations, and maintenance • Demonstrates strong initiative and generation of ideas, development, and implementation of proposals for improved services, efficiencies and revenue generation • Self-motivation and the ability to take initiative and multitask • Ability to manage multiple assignments and meet deadlines

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Operations Manager
Location: Atlantis
Salary:
Today


Financial Operations Manager (Contract)
Location: Cape Town
Salary: 500 000 Annually
Our client in the entertainment industry is looking for a Financial operations manager. The role is available due to growth and ongoing projects. If you have the tenacity and looking for your next career opportunity in an exciting new environment let’s chat today!
1 day ago


Operations Manager
Location: Cape Town
Salary: Monthly
If you're a results-driven operations manager with a passion for leading diverse teams and driving business success, we want to hear from you! Apply now with your resume and cover letter outlining your relevant experience and why you're the perfect fit for this role.
3 days ago


Treasury and Operations Manager
Location: Stellenbosch
Salary:
Lead a Team to Treasury Excellence! Are you a proficient financial leader possessing a CA(SA) qualification? We are on the lookout for a highly driven Treasury and operations manager to join a vibrant team and play a pivotal role in financial strategizing and operational efficiency.
3 days ago


Finance, Manufacturing and Operations Manager
Location: Capetown
Salary: R60 000 to R80 000 per month commensurate with qualification and experience
Finance, Manufacturing and operations manager
3 days ago


Operations Manager
Location: Cape Town
Salary: 1200000 Monthly
Our client, based in Southern Suburbs CT, is looking for a dynamic, passionate and results driven operations manager with CIS (CISCA) and linked-life company (Insurance Act 18 of 2017) experience. The successful candidate will be responsible for the running and general oversight of all operational areas of the platform business. This individual needs to be confident and willing to get involved in ...
4 days ago


Site Manager / Logistics / Operations Manager PLUMBING
Location: Cape Town
Salary: 35000 Monthly
Site manager / Logistics / operations manager PLUMBING
7 days ago


Assistant Operations Manager - Scaffolding Company
Location: Capetown
Salary: Salary: R18-22K/month (dependant on experience) + company phone + in-house medical scheme
Assistant Operation manager for a prominent Cape Town based scaffolding company
8 days ago


Group Technical Operations Manager
Location: Cape Town
Salary: Monthly
Our Client, a leader in the Private Health care Sector is looking for a Group Technical operations manager
15 days ago


Treasury Operations Manager
Location: Cape Town
Salary: 1 200 000 Annually
A well-known business in the Insurance space is looking to hire a Chartered Accountant, with at least 4 years exposure in a Treasury role, in the position of Treasury operations manager.
17 days ago


Create a free job alert for Operations Manager - Frail Care in CapeTown

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions